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Reviews (2,809)
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Reviewed 13 August 2017

This Hotel is very good in some aspects; terrible in others. I have stayed here many times but the last was the most difficult. Check in was pleasant. Using services like restaurant, deli, and even lobby bar was less than satisfying. Employees in those areas were not helpful, difficult to understand, really didn't seem to care. Very sad considering past visits have been much better. Customer service is important at check in but the rest leaves much to be desired. Not a good representation of the Marriott's I have come to expect.

Room Tip: I think the rooms in the newer section are larger.
  • Stayed: June 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank mosiervaudt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017

Spent a week here recently while my wife attended a conference. The rooms were clean and the staff was friendly and accommodating. The meals at the hotel were just ok, there are some good dining options a very short walk from the hotel. The Metro station is very close by and the zoo is only a few blocks away. The only negative comment I have is the shower head was so low, it was difficult to shower (and I'm 5'10"). Room 6004

  • Stayed: August 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Vtok4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

I felt as if we were isolated from the rest of D. C. We are both handicapped and it was so difficult to go out to find a place to eat. The choices in the hotel were extremely limited. The room was very nice and kept extremely clean. All the staff members I met were very nice and helpful.

Stayed: August 2017, travelled on business
Thank Becky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

I spent four nights here and attended a conference while I was here. The conference accommodations were great. I may not have been in the best room, because you probably don't get the best for the conference rate, but the room was not impressive. It was just a very average room. The bed was not the most comfortable and the pillows were very flat. There was a mini fridge, but no microwave. There is a microwave in a common area of the hotel, but this hotel is spread out so it is quite far from the room I was in. My room must have been right over the metro train, because I could hear it continuously throughout my stay. The location is close to the metro, which is nice if you are going to use it to get around. It is a quick and easy way to get around D.C. There is a decent selection of restaurants nearby. The zoo entrance is a few blocks away. Taxi service too and from the Reagan National Airport is around $25.00.

Stayed: August 2017, travelled on business
Thank McMahanBucketList
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017

I came here for a business conference and as an 'elite' Marriott traveler I was greeted at the front desk with courtesy and respect.
The room and bed were comfortable. However, there was no towel bar in the bathroom which made taking two showers every morning and hanging a hand towel a bit difficult. Also, there was only one bar of soap available (at the sink....none in the shower). By the second day, another bar of soap appeared.

The food service was a bit lacking. Our morning breakfast options were a bit limited which may have been the fault of our organization rather than Marriott, but 'no salt for the oatmeal?' Really? When I asked the waiter, he said it would take a while to get some. The lunch food service was OK, but not stellar and the setup of conference rooms was like a maze. There were hotel staff to give direction which was helpful.
The hotel is located in a lovely neighborhood with lots of great restaurants nearby.

  • Stayed: August 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank PamC54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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