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“noisy construction site on the road”

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Picton Yacht Club Hotel
Ranked #8 of 16 Hotels in Picton
Reviewed 27 August 2017

super fast check in very late at night. comfortable clean rooms and bed but in the morning loud noise from the street works so ask for a ocean facing room or get up at 6 in the morning. very good coffee

Room Tip: facing the ocean or ask if the road construction has been completed
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  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank fattmatt20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pictonyachtclubhotel, Owner at Picton Yacht Club Hotel, responded to this reviewResponded 29 August 2017

Dear fattmatt20,

I am pleased we were able to offer you a waterview room away from the constuction nosie.
Council works are really important in keeping our beautiful town running smoothly ... and top points to the workers whom are working to cause as little disruption as possible.
If you are passing our way again, we would welcome the opportunity to have you stay and yo enjoy our great coffee!

Kind regards
Trish

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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22 - 26 of 294 reviews

Reviewed 22 July 2017

I arrived to check in to the Picton Yacht Club Hotel only to find that I had made a mistake with my booking, I had accidentally booked through Qantas Hotels for the following month. Not to mention that Qantas had not even passed on my booking properly to the hotel.

The receptionist (I regret that I did not get her name, a lovely Indian woman) was exceptionally helpful. She tried to help me figure out what I had done and what status my booking was at. When we discovered the error, she rebooked me and was able to find me a nice room for a similar price.

I had dinner and breakfast in the restaurant and it caters to just about every need with lighter meals as well. For dinner, the same woman suggested a wine that I really enjoyed with my dinner.

After dinner I relaxed in my room with a glorious shower and a very comfortable bed.

  • Stayed: July 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Alexandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pictonyachtclubhotel, General Manager at Picton Yacht Club Hotel, responded to this reviewResponded 23 July 2017

Dear Alexandra C,
I shall definitely pass on to Simal your feedback which we were pleased to receive. We are delighted the outcome was positive and that you enjoyed your time and dining experience with us.
Thank you for taking the time to write your review on Tripadvisor.
Kind regards
Trish

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Reviewed 13 July 2017 via mobile

We booked in to have a break away for a few days after two hectic months. This hotel is really the ace. Great room with a very comfortable bed. The food from the kitchen was very reasonable and tasty. Along with the great views down the sound from either in the bed or from the patio outside our room. Only regret was we forgot our camera.
Certainly can recommend this place to stay.

Stayed: July 2017, travelled as a couple
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pictonyachtclubhotel, General Manager at Picton Yacht Club Hotel, responded to this reviewResponded 16 July 2017

Dear Peter F,

It was lovely to read your stay with us ticked the boxes for your break-away. I trust you have returned well rested. Perhaps we may have the pleasure of welcoming you back again sometime in the future.

Thank you for taking the time to write your review, it is greatly appreciated and an important tool for us to measure our guest comforts and customer service levels.

Kind regards
Trish

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Reviewed 7 July 2017

One night stay. Friendly reception staff at checkin. Clean, large rooms. Appearance of rooms, hallways and general areas poor. Hotel appears to have some work done but still is generally poor in its general appearance. Around two to three star at most. Mini bar is virtually empty. Dining room is functional but has no atmosphere. The views from rooms and the hotel in general are great but the hotel itself is basic.

Room Tip: Sea / Harbour views recommended.
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  • Stayed: July 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Londontripman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pictonyachtclubhotel, General Manager at Picton Yacht Club Hotel, responded to this reviewResponded 10 July 2017

Dear Londontripman1

Thank you for your tripadvisor review of your recent stay with us.
We take on-board, your comments regarding appearances of corridors etc and are pleased to let you know we are currently working on a re-paint throughout the property. Ourhotel does not offer mini bar products, the refrigerator is for guest use.
Again, thankyou for your taking the time to review your stay with us.

Kind regards
Trish

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Reviewed 6 July 2017 via mobile

I am a sales rep travelling NZ 28 days a month. I only write reviews for great places
I also have RA. Great shower great bed and warm are my needs.

TUSHAR The duty manager is what took me from 3 to 5 stars. What a star he is ! He was manager assisting me to my room with bags . Polite is an understatement.
He was my waiter at dinner , bar server
Cashier. He is everything! Lovely man!!
Thankyou Tushar!!
The room

Spacious big bed. My only let down
It was so uncomfortable 2 singles pushed together with a hump in middle and no electric blankets. This is my only complaint
Big room, I had my own balcony overlooking the heated pool and harbour.
Good panel heater on wall.
The bathroom
Outstanding shower I had 2 in 8 hrs because I can, rainhead hot good pressure
Proper shampoos in own containers.

Restaurant
I had the sourdough bread with olive oil and the lamb shank beautifully prepared.
I could not eat it all, well done Chef.

I overheard Tushar talking about wine with another guest , He knows his stuff.

New bed better lighting and electric blankets and this hotel is perfect
However for $110 it was worth every cent
I will be back, I'll call first make sure Tushar is there!!!!!

Stayed: July 2017, travelled on business
3  Thank Bruce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pictonyachtclubhotel, General Manager at Picton Yacht Club Hotel, responded to this reviewResponded 10 July 2017

Dear Bruce C

We are delighted you enjoyed your stay with us and that Tushar shone through! I will be sure to share your review with him.
It is important to us that guests are comfortble and customer service needs are met, it is lovely to hear Tushar ticked all the boxes for you, I am sorry that you found the bed so uncomfortable.
We would be delighted to have you stay with us again and we shall endeavour to remedy the bed problem.

Kind regards
Trish

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Picton Yacht Club Hotel

Address: 25 Waikawa Road, Picton 7220, New Zealand (Formerly Park Regis Picton)
Region: New Zealand > South Island > Marlborough Region > Picton
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Picton
Price Range: €61 - €445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Picton Yacht Club Hotel 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Sitting in a prime location with spectacular views of Marlborough Sound and wine region, Picton Yacht Club Hotel is a perfect destination for either a holiday escape or business event. With 48 comfortable spacious rooms and contemporary apartments to choose from, Picton Yacht Club Hotel has rooms to suit every guest's preference. ... more   less 
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Also Known As:
Mercure Picton Marlborough Sounds Hotel Picton
The Yacht Hotel Picton

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