Pros: The hotel seems nice, shiny, big and clean. It's made of main 2 connected buildings and a big parking lot, located on the hills north of Poprad, near the small town of Stary Smokovec, with great view and clean air. The town's supermarket is about 10 minute walk from the hotel. Very quite at night - on one occasion we had reindeers crying out at night!
Neutral: The service is good. On one hand they did fulfill certain special request we had for one specific dinner (we were within a group). On the other hand things sometimes seemed to close earlier than advertised (e.g., the pool was closed some 30 minutes ahead of time, and on one occasion - much of dinner's food was emptied before dinner time was over).
Cons: Not suited for those who seek hotels in the middle of city action. The room - though nice and clean - had a poor design from the functionality point of view: The toilets were far away from the bathroom, and with no water sink nearby, so one always had to go from one place to another :) The bath had no curtain and no decent place to hang the shower head. All-in-all taking a shower was a little acrobatic event. One more thing: There is a safe, but it's on the floor, so one need to crawl in order to use it...