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2 - 7 of 109 reviews
Reviewed 15 May 2019

For us top hotel, we travel there offen, good services, great food, nice wellness, and great program for children, when isn´t good weather. My children like cooking lessons. In winter also in summer, always what to do here....

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank barborajanosova
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 December 2018

This is a really big hotel with a beautiful scenery. Rooms are clean, comfortable and big enough for 2 people. The staff was friendly. Food was mediocre, but I didn't mind. The wellness area is new and worth a visit. I would totally recommend this hotel to my friends.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank alioshkaaa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 March 2018 via mobile

All services are great for kids! Our daughter loved it sooo much she even cried when we left. She wanted to stay more.
We could ski, slide, build snowman, play In the awsome playhouse, and the wellness was fun even the water was cold, the air was very warm. Breakfast was ok, expect juice and coffe, but the fresh spring water was awsome. The panorama is Amazing! I fell in love with Slovakia.
The stuffs were very friendly abd Finally a hotel in high tatras where they do speak English! The receptionist (lady with brown hair and glasses) was very kind, explain es everything during check in and check out. She was great! Also the young guy at the bowling bar on Sunday, awsome English knowledge and such a kindness! I was treated so well, it made me forget about the bad sleeping.
Negative: The room was very noisy, walls are extreamly thin, I couldnt sleep much as we heard every baby crying during the night.

Perfect family vacation for sure!

Date of stay: February 2018
Trip type: Travelled with family
Thank Lejla O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Veronika L, Manažér pre oblasť vzťahov s hosťami at Atrium Hotel, responded to this reviewResponded 23 March 2018

Dear mrs. Leyla ,

thank You very much for your insightfull and detailed review about your holiday in our Hotel.
Your kind words about our emplyees that You´ve mentioned in your review will be passed on to them.

Its our pleasure to make our guest feel welcome and happy through out their whole stay.
On the other hand we apologize to You for the noise.
We are aware of the problem and we are trying to find solution which will eliminate the noise situation.

We are looking forward to your next visit.

Kind regards
Team Atrium Hotel***

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2018 via mobile

Visited with family. The water in the spa area was 25C for 2 days so we where not able to enjoy the SPA. Although it looks nice. Rooms are ok basicaly a standard 3 star hotel. The slope for the kids is really just 1 minute from the hotel. There are good animators and good programs for the kids. Bevare of the elevators if you come with a baby-stroller. They are small.

Date of stay: February 2018
Trip type: Travelled with family
1  Thank smilodonis
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Veronika L, Manažér pre oblasť vzťahov s hosťami at Atrium Hotel, responded to this reviewResponded 5 March 2018

Dear Guest,

we would like to thank You for your review and the time You invested in letting us know how You´ve enjoyed your holiday
in our hotel.

We are very glad you liked our program and animators who are always here to make our youngest visitors happy.

On the other hand we are very sorry for the situation in our wellness.

We had a problem with heating system, which caused the low temperature in the swiming pool.
There are technical problems which we can solve immediately and some have to be solved through the
specialist whom we called from company supplaying us with their systems, which was the only solution
to eliminate the problem as soon as possible.

This way we would like to apologize for making your stay in our hotel less pleasent.

Thank You one more time for your review.
We would be very happy to see you visiting our hotel again.



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2017 via mobile

I am flight attendant,I've visited countless cities and hotels,this hotel honestly is very nice.staff are so helpful,approachable and friendly.you can't say who's the manager cuz all of them help you with anything.
Very close to train station.
I really recommend this hotel for couples and family with kids -so many activities for kids-
I loved it❤️
Dubai

Date of stay: August 2017
Thank Muhammad S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 25 August 2017

Dear Mr. Muhammad ,

we would like to thank You for your feedback and kind words
you shared with us.
It was our pleasure to have You in our hotel.

We are looking forward to your next visit.

With greetings
Atrium Hotel ***










Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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