We got the voucher for the stay in this hotel and we reserved the room in July 2019 for October. When we came to check-in we needed to wait for the room 20 minutes because the system made a mistake and the hotel was fully booked. Unfortunately we got a twin room on 2nd floor, so me and my husband we needed to sleep separately. It wasn´t comfortable and nice. But!!! I would like to thank you Mr. Marián Leskoviansky (I am sorry if I made a mistake in your name :) ) - night receptionist - he was very kind and helpful. The second day we met the MOD manager Mr. Michalko - he was also very kind and helpful, because we got another room and it was nice double room on 4th floor.
I must say - the 4 elements day SPA - it was great, really. I recommend this place. We had 2x 20 minutes massages - thanks to masseurs. The smell and musik was great and relaxing, and the receptionist in 4 elements day SPA was also very nice.
Then we tried also 4 elements AQUA with saunas and it was also relaxing. I ordered virgin mojito and my husband Pina Colada, both were delicious.
The breakfast was tasty, we met also Skalko and Ozvenka, mascots for children :)
I gave 4/5 stars just because the first night.
I would like to thank to Mr. Leskoviansky...We got the voucher for the stay in this hotel and we reserved the room in July 2019 for October. When we came to check-in we needed to wait for the room 20 minutes because the system made a mistake and the hotel was fully booked. Unfortunately we got a twin room on 2nd floor, so me and my husband we needed to sleep separately. It wasn´t comfortable and nice. But!!! I would like to thank you Mr. Marián Leskoviansky (I am sorry if I made a mistake in your name :) ) - night receptionist - he was very kind and helpful. The second day we met the MOD manager Mr. Michalko - he was also very kind and helpful, because we got another room and it was nice double room on 4th floor.
I must say - the 4 elements day SPA - it was great, really. I recommend this place. We had 2x 20 minutes massages - thanks to masseurs. The smell and musik was great and relaxing, and the receptionist in 4 elements day SPA was also very nice.
Then we tried also 4 elements AQUA with saunas and it was also relaxing. I ordered virgin mojito and my husband Pina Colada, both were delicious.
The breakfast was tasty, we met also Skalko and Ozvenka, mascots for children :)
I gave 4/5 stars just because the first night.
I would like to thank to Mr. Leskoviansky and Mr. Michalko again. Just because of your prompty solutions we had nice stay in your hotel. :)More
Show less