We arrived at 6:10 p.m. and were greeted with indifference. We were taken to side door and told our "superior room" was at the top of the stairs. I returned to the lobby to request a map and was told they had none. I was pointed down a road with the instructions that there was a TI 200 meters away. Searched but after 3 days realized that there was none in that area. Our only other contact with hotel staff was to pick up a ticket for breakfast at a hotel a short block away. The breakfast was very average, chaotic and they had trouble keeping it supplied, especially coffee.
The final insult came at checkout when the credit card machine failed to work and we were forced to pay cash. I expressed my displeasure with the sum of the experience and received a tepid apology.
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