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14 - 19 of 463 reviews
Reviewed 22 July 2020

The girl at the check in gave us a standard room while we booked a superior room. Room was even not ready. We had to wait in corridor. Compensation for the room mistake were vouchers for the bar which was closed during our stay. Bed was good. AC was silent. Breakfasts
o had small amount of items. Coffee was delicious, orange juice was not fresh.

Date of stay: July 2020
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mlang115740
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ervins Lazdins, Guest Services / Front Office at Radisson Hotel Old Town Riga, responded to this reviewResponded 23 July 2020

Dear Guest,

Thank you for your constructive feedback.
I’m honestly disappointed that you were not fully satisfied with the experience you had at our hotel.
Your comment has been already forwarded to the relevant managers in order for them to take the necessary corrective measures.
We all would be delighted to welcome you back in the not too distant future to exceed to your expectations.

Best regards,
Ervins Lazdins
Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2020

This former Astor hotel has become recently the Radisson hotel Old Town Riga. It is perfectly located for a trip to Old Riga, quite nice old building and with all comfort. Good breakfast and nice bar to have a drink with colleagues of friends. Good rooms as well.

Date of stay: November 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank happyfourGent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ervins L, Guest Relations Manager at Radisson Hotel Old Town Riga, responded to this reviewResponded 28 February 2020

Dear Guest,

Thank you for the time taken to review Radisson Old Town hotel.
It is a pleasure to note that overall you had a pleasant stay.
Your constructive feedback is exactly what we strive for!
Thank you for sharing your preferences directly, it will help us to exceed your expectations should you choose to stay with us upon your next visit to Riga.

Best regards,
Ervins Lazdins
Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2020

Good hotel no problems, friendly and very helpful staff and everything working correctly including the wifi. Shower water pressure could be slightly higher but this would be a personal choice not necessarly important for everyone else.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bcorcoran2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ervins L, Guest Relations Manager at Radisson Hotel Old Town Riga, responded to this reviewResponded 18 February 2020

Dear Guest,

Thank you for your comprehensive feedback and kind review. We are honestly pleased to note your stay was nice! All your constructive comments are taken on board. Sincerely hope we have the opportunity to welcome you back in the not too distant future.

Best regards
Service Manager
Ervins Lazdins

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2020

Inauguration of new organisation was on the books this late January, late afternoon. We were royally entertained and served good finger food, wines and coffee and a company presentation. The interiors looked good, I stayed in this house back in 1994/95 when It was the Europecar building and it's location next to the Power tower where the small road leads into The Old Town is classic ground. Glad see the house and facility put back in order! I will be back shortly to take in more!

Room tip: The higher the better if you wish view the park and roof tops
Date of stay: January 2020
  • Trip type: Travelled on business
    • Cleanliness
    • Service
Thank HenriqueIndo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ervins L, Guest Relations Manager at Radisson Hotel Old Town Riga, responded to this reviewResponded 17 February 2020

Dear Guest,

Thank you for the time taken to review Radisson Old Town hotel.
It is a pleasure to note that overall you had a pleasant stay.
Your constructive feedback is exactly what we strive for!
Thank you for sharing your preferences directly, it will help us to exceed your expectations should you choose to stay with us upon your next visit to Riga.

Best regards,
Ervins Lazdins
Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2020 via mobile

Here’s my overview of my stay at Radisson old Riga
The location 9/10
Receptionists 10/10
Breakfast 8.5/10
Cleanness 8.5/10
Bathroom 4/0 overflowing while taking shower- Unhygienic actually.
Thank you for a nice stay. Peace

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank taymoryasir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ervins L, Guest Relations Manager at Radisson Hotel Old Town Riga, responded to this reviewResponded 5 February 2020

Dear Guest,

Thank you for your comprehensive feedback and kind review about Radisson hotel Old Town Riga.
We are honestly pleased to note your stay was nice!
All your constructive comments are taken on board – feedback has been shared with the team and we will definitely look into it accordingly.
Sincerely hope we have the opportunity to welcome you back in the not too distant future.

Best regards
Service Manager
Ervins Lazdins

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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