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Reviewed 26 June 2022

Front desk staff can be clueless. Queues at check in , as the only counter is open. At the same time the receptionist answers phone calls.
"Rad family world" gift not provided (Children under 12 receive a welcome bag with fun gifts, activities and games for kids to enjoy), although it the only hotel in Latvia that participates in this promo.
Breakfast is great.
Renovated rooms are great.

Date of stay: June 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank inganaujoke
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kaiva Kalviske, Guest Services / Front Office at Radisson Blu Daugava Hotel, Riga, responded to this reviewResponded 27 June 2022

Dear Inganaujole,

Thank you for choosing to stay at Radisson Blu Daugava Hotel and for taking the time to share your opinion! Please accept our sincere apologies that we could not meet your expectations and regarding the inconveniences you've experienced during your stay. I would like to assure you that this does not meet either the standards we set for ourselves or the standards of Radisson Blu.

Thank you for pointing out these flaws and giving us an opportunity to learn from this experience and improve our services.

Your valuable comments will be shared with our management team and will be taken into consideration.

If there is anything else I can assist You with, do not hesitate to contact me personally.

Best regards,
Kristaps Plocins
Front Office Manager
Radisson Blu Daugava Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2022

Great views across to Old Town but rooms dated. The aircon was not working and the amazing room windows that provide such a stunning view also make the room extremely hot on sunny days. The rooms are very large and when refitted will make this an excellent choice.

Date of stay: June 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank markheybo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kaiva Kalviske, Guest Services / Front Office at Radisson Blu Daugava Hotel, Riga, responded to this reviewResponded 27 June 2022

Dear Markheybo,

Thank you for choosing to stay at Radisson Blu Daugava Hotel and for taking the time to share your opinion! Please accept our sincere apologies that we could not meet your expectations and regarding the inconveniences you've experienced during your stay. I would like to assure you that this does not meet either the standards we set for ourselves or the standards of Radisson Blu.

Thank you for pointing out these flaws and giving us an opportunity to learn from this experience and improve our services.

Your valuable comments will be shared with our management team and will be taken into consideration.

If there is anything else I can assist You with, do not hesitate to contact me personally.

Best regards,
Kristaps Plocins
Front Office Manager
Radisson Blu Daugava Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2022 via mobile

Rooms haven’t been renovated in 20 years. Feels dirty. The neonlighting in the window is so loud. Shower i filthy and tiles are cracked. Bed is super old and uncomftable. By far the worst hotel I have stayed in. I wouldn’t recomend anyone staying here.

Date of stay: June 2022
Trip type: Travelled on business
Thank DayTrip57958770504
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kaiva Kalviske, Guest Services / Front Office at Radisson Blu Daugava Hotel, Riga, responded to this reviewResponded 9 June 2022

Dear DayTrip57958770504,

Thank you for choosing to stay at Radisson Blu Daugava Hotel and for taking the time to share your opinion! Please accept our sincere apologies that we could not meet your expectations and regarding the inconveniences you've experienced during your stay. I would like to assure you that this does not meet either the standards we set for ourselves or the standards of Radisson Blu.

Thank you for pointing out these flaws and giving us an opportunity to learn from this experience and improve our services.

Your valuable comments will be shared with our management team and will be taken into consideration.


If there is anything else I can assist You with, do not hesitate to contact me personally.

Best regards,
Kristaps Plocins
Front Office Manager
Radisson Blu Daugava Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2022 via mobile

We stayed here for 3 nights over the bank holiday weekend. We had an absolute ball.
There were 2 adults and 2 children and the hotel room was perfectly set up for us. Everyone had an actual bed which is becoming unheard of.
Room was clean and spacious and beds were super comfortable.

The staff were not the most friendly, though they weren't rude.

Breakfast was great. Eggs of all varieties, bacon, sausage, fresh fruits and vegetables, hams and cheese, fish, various pastries. Variety of teas, coffee, hot chocolate and fresh juices plus gluten free options.

All in all we had an absolutely fabulous time at this hotel. The hotel is beautiful. Whilst it is on the other side of the river to the old town, we walked the bridge or took public transport easily.

Date of stay: June 2022
Trip type: Travelled with family
Thank stephaniemacdonald
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kaiva Kalviske, Guest Services / Front Office at Radisson Blu Daugava Hotel, Riga, responded to this reviewResponded 9 June 2022

Dear Stephaniemacdonald,

Thank you for choosing to stay with us at Radisson Blu Daugava Hotel and for taking the time to share your opinion! We are very proud that the overall experience of Radisson hospitality was satisfying and we could meet your expectations during your stay with us. Our team is happy to hear that your stay with us was nothing short of excellent!

All your comments will be shared with other related departments for review.

On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travel brings you back to Riga.

If there is something else I can assist you with, please do not hesitate to contact me.

Best regards,
Kristaps Plocins
Front Office Manager
Radisson Blu Daugava Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2022 via mobile

Stayed for 1 night on a long layover as wanted a more comfortable hotel than the airport offerings . Very warm welcome on arrival with quick check in . Room was very large but a little on the dated side we must of been in one of the Older style bedrooms however the bed was very comfy . Quick walk over the bridge and you are right in the old town . Would happily stay here again if visiting Riga

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Glasgow3826
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kaiva Kalviske, Guest Services / Front Office at Radisson Blu Daugava Hotel, Riga, responded to this reviewResponded 9 June 2022

Dear Glasgow3826,

Thank you for choosing to stay with us at Radisson Blu Daugava Hotel and for taking the time to share your opinion! We are very proud that the overall experience of Radisson hospitality was satisfying and we could meet your expectations during your stay with us. Our team is happy to hear that your stay with us was nothing short of excellent!

All your comments will be shared with other related departments for review.

On behalf of our entire team, we would be delighted to have the opportunity to host you at our Radisson Blu Daugava when travel brings you back to Riga.

If there is something else I can assist you with, please do not hesitate to contact me.

Best regards,
Kristaps Plocins
Front Office Manager
Radisson Blu Daugava Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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