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Sue_P6595
Bolton Percy, United Kingdom

OK but I wouldn’t book again

Review of Barclay Hotell
3.0 of 5 bubblesReviewed 22 Jul 2018via mobile
We stayed for two nights in the Barclay. The room was fine but given that we booked a ‘deluxe suit’ I wouldn’t really describe it as such. The room was quite big and split into two areas. There was a good sized bathroom with a whirlpool bath that didn’t work.

The plus sides: The room was clean and a good size. The
location is great, right next to the old town.

The downsides: The room was roasting. Only one of the windows opened which meant one side of the suite got really hot and couldn’t be aired out. It was also incredibly noisy all night. Early evening there was music blaring from the nearby festival which was fine and expected. However what the hotel fail to mention is that the room is right over the exit for the casino/club so there is loads of noise until the early hours from that. And then there are drunks that hang around in the park singing at 4am. As there is no air conditioning there is no option but to sleep with the window wide open.

On balance if the room was cheap I would have been happy but it wasn’t. I think there are better hotels to choose.
Date of stay: July 2018
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9 - 14 of 90 reviews
Reviewed 20 July 2018 via mobile

Noting wrong with this place. Pretty basic but quiet clean and comfortable. Like everywhere we went in Estonia wifi good. On a reasonably quiet road opposite a park leading down to the river. On the edge of the old town but very close to a bunch of modern shopping malls containing all youd need.

Taartu is a very small place anyhow so location shouldnt really be much of an issue.

We had a top floor skylight room. It was unusually hot that day ,28c outside , so the lack of ac was noticed, but I doubt its often an issue. Had the window open all night and slept ok.

Price was high at E110 ex breakfast as there was a triathlon event in town, all hotels were bid up so we took this. There are obviously better hotels in town but no complaints with this.

There is an attached restaurant but we didnt try it.

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank Bob M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 April 2018

Barclay Hotel is definitely the nicest place to stay in Tartu. Have stayed at four other hotels in the city but this is my favorite. The rooms have kept their charm and are still very comfortable. Best location over all other Tartu hotels overlooking beautiful central park and university street. Always feel at ease in Tartu when staying here :) just step out and you are right in center of action. highly recommended :)

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Kurre200
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2017

I had great stay in this hotel especially due to super-fast internet. I made internet speedtest and got download speed 85Mbps and upload speed 30 Mbps. Hotel has good central location in Tartu and the room was clean and comfortable too.

Date of stay: October 2017
Thank RjST117
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barclay-Hotel, Guest Relations Manager at Barclay Hotell, responded to this reviewResponded 14 November 2017

Dear RjST117,

We really appreciate Your feedback!
Our goal is to provide the best service for the clients and we're happy You were satisfied! Thank You for staying at Barclay Hotel and we hope You'll visit us again!

All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

Everything is excellent in Barclay hotel with our little dog. However, this afternoon we went to hotel restaurant to eat with our mittelspitz, and the young friendly ladies said wellcome. We had ordered drinks when the young blondhaired guy came to say that unfortunately this is a family restaurant and dogs are not allowed. We were really shocked because our dog had beheaved really good. But we wont let them spoil our holiday. There are many nice dog-friendly restaurants in Tartu!

Date of stay: October 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank TerttuR8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barclay-Hotel, Guest Relations Manager at Barclay Hotell, responded to this reviewResponded 16 October 2017

Dear Terttu,

Thank You for choosing Barclay Hotel for Your stay!
Yes, unfortunately dogs are not allowed in the restaurant. Many families with little children visit the restaurant and the noise and children's playing may upset the dogs. There has been a situation when a dog bit a child. This is the reason why dogs are not allowed. They promised to put up a note on the door so next time there will be no misunderstanding.
Nevertheless, the hotel is very pet friendly and dogs are allowed in the hotel any time!
Hope that Barclay Hotel will be Your choice next time too!

All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

Hotel was really vintage and old fashioned. The keychain weighted more than my purse but was a nice touch. Would have to push the lift door. Nothing automatic really.
Clean room with limited options.
Nice staff.
Breakfast was somewhat simple and lacking in options, but ok for any kind of trip.

Date of stay: September 2017
Trip type: Travelled on business
Thank Lavinush
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barclay-Hotel, Guest Relations Manager at Barclay Hotell, responded to this reviewResponded 6 October 2017

Dear Lavinia,

Thank You very much for the review!
We're happy that You appreciate the clean room and nice staff.
The keychain is heavy, but You can leave it to the reception desk so You don't have to carry it when You leave the building. Our receptionists gladly hold it in the drawer!
We would be happy to welcoming You back!

All the best!

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