I’m impressed how such low cost hotel can be so nice, didn’t really expect it. Room is spacious and clean, looks new. Even carpet on the floor.
I stay in hotels regularly and all over Europe, often in brand hotels as well. I have to say that this is the best breakfast I have ever received in a hotel. So tasty and nice variety. It’s not big breakfast, but it has everything you need and even didn’t know you need :)
Everthing perfect. Perfect location, shopping center on same. Been there several Time and always same quality. Easy to fiend and easy to go anywhere. Dog friendly with quality is great to Have. Do visit!
Economy class hotel attached to large shopping mall on the suburbs of Tartu. Good for motorised guests as provide easy access from main roads approaching Tartu and has plenty of free parking spaces. During the stay ( Sep '22 ) it was ongoing massive road repair works nearby, probably now is finished. Said that, hotel location is absolutely not good for sightseeing purposes, as you need commute additionally to city center.
Reasonable priced hotel, providing balanced quality accomodation.
Positive: location for guests with auto; availability of shopping mall adjusted to hotel ( you can get in without even leaving hotel doors )
Negative: poor breakfast, sound insulation
Overall - acceptable, would recomend.
One night in this new hotel was a very positive experience. The place is attached to a large shopping mall with it's own entrance from the shopping area. Hotel Sophia is located some 4km from the Tartu city center but easily accessible with taxi or car. Parking is available in the hundreds.
We were particularly impressed with the stylish and modern interior design of the public areas as well as the room itself which had plenty of space and amenities.
Moreover the efficiency of the housekeeping needs a special compliment as all spaces were spotless and extremely clean. This is rare so hopefully the hotel keeps it this way.
Kind service overall left us very impressed and we can warmly recommend this place.
Our trip was completely ruined mostly because of hotel unprofessional way of dealing with problematic people. We had problems with children under our room who run and scream and bang on walls all night and until 3am i went to reception 3 times asking to change the room or atleast talk to those people. Answer was no free rooms available and we try to to something but nothing was done to calm those kids down. Only sleeping for 2 hours went back at noon finally the lady on reception change our room to higher floor. Night administrator just lied to me that no free rooms were available. And even during tje day time those kids run across the hotel corridors on stairs and yell out of window. That was the most horrible stay i ever had in my life and i was in diffrent hotels. And also ignoring the fire safety rules when on 5th floor corridor was full of baby strollers. As hotel you need to put more attention on safety and service. Hotel otherwise is nice rooms clean and breakfast standart and good. I was in that hotel before liked the stay and thats why we decided to return but this was our last time here.
Dear Vika, thank you for your feedback! We are glad to hear that you have stayed in our hotel before and enjoyed your stay. Therefore, we are truly sorry that this time your visit did not match your previous stay. This was very unfortunate that our hotel was indeed fully booked during your stay and our reception was able to change the room the next day. Thank you for letting us know about your experience. Your feedback helps us get better.
Kind regards,
Reservation Manager
Mailis
