We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (377)
Filter reviews
377 results
Traveller rating
217
111
37
8
4
Traveller type
Time of year
LanguageAll languages
More languages
217
111
37
8
4
Show reviews that mention
All reviews sparkling wine quirky hotel old building black bread no lift cobblestone streets steep stairs viru gate merchant's house breakfast was delicious little things bigger room small pool noisy at night raekoja plats definitely stay here again central location
Filter
Updating list...
7 - 12 of 377 reviews
Reviewed 9 September 2018 via mobile

Two Albertans ...This quirky hotel is one we would recommend and stay in again. Steps to the square, excellent breakfast with accommodating pleasant staff. Checkin was quick and professional. The room was fine, but the lack of air conditioning required the windows to be open all night and thus noisy. However, this is sometimes the balance between an excellent location and staying further afield.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank 2albertans2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2018

Comfortable hotel and clean rooms. Excellent service and very friendly staff. The restaurant is tasty menu. I liked very much and I warmly recommend to the destination who wishes to enjoy the history and love of the Old Town.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Leo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anneli T, General Manager at Hotel CRU, responded to this reviewResponded 29 October 2018

Hello dear Leo A!

Thank you for the wonderful 5-star review!

All the team of CRU is truly grateful for such a positive comments. We are happy that you enjoyed your stay with us in the fullest and we hope to welcome you back in our hotel and restaurant soon!

Warm regards,
Anneli Raba

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

Liked very much, nice and friendly staff.Everything near by,location is great.Rooms are clean and cosy. The restaurant is outstanding . I recommend to the destination who wishes to enjoy the romance of the Old Town.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Maps254813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anneli T, General Manager at Hotel CRU, responded to this reviewResponded 29 October 2018

Hello dear Maps254813!

Thank you so much for taking the time to write this review and choosing the CRU Hotel for your stay in Tallinn.
All the team of CRU is truly grateful for such a positive comments. We are also happy that you enjoyed your stay with us in the fullest and we hope to welcome you back in our hotel and restaurant soon!

Warm regards,
Anneli Raba

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

Very nice hotel, excellent service. The restaurant is a cozy and very tasty menu. I warmly recommend to the destination who wishes to enjoy the romance of the Old Town. A very beautiful courtyard and a cozy terrace. The map is rich.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Navigator521859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anneli T, General Manager at Hotel CRU, responded to this reviewResponded 29 October 2018

Hello dear kristel700!

Thank you for your stay with us and for sharing your experience with other travelers.

We are also happy that you enjoyed your stay with us in the fullest.
All the team of CRU is truly grateful for such a positive comments.

We hope to welcome you back in our hotel and restaurant soon!

Sunny regards,
Anneli Raba

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018 via mobile

I really want to love this place. The hotel and restaurant are oozing with cuteness. Great location, Old building, well done decor. Room is small, stuffy, noisy, smelly. Lots of stairs to navigate with luggage. All things I could overlook and chalk up to character if the staff were friendly. Check in woman very rude, likewise for the restaurant staff. If hotel swapped staff for those that are better suited to the hospitality industry, I could give it more stars

Date of stay: September 2018
Trip type: Travelled solo
Thank Corinne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anneli T, General Manager at Hotel CRU, responded to this reviewResponded 29 October 2018

Hello dear Corinne T!

Thank you for choosing our hotel for your stay in Tallinn and for sharing your experiences with us.
We take all comments from our guests very seriously, negative or positive, because this is the best way how we can improve our services.
We deeply regret that your stay was such a disappointing experience. Please be assured your comment will be passed to our entire team.
We would like to convince you of our good service if you give us the chance and stay with us again.

Kindest regards,
Anneli Raba

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews