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Reviewed 12 November 2017

a wonderful, cozy, clean, mysterious hotel in an old mansion in the heart of the Old Town. Delicious hearty breakfasts and caring staff.
hree minutes to the Town Hall Square, old streets, shops and restaurants

Room tip: 6, 7 and 8
Date of stay: November 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank AlenaF56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017

A good location and friendly staff. An interesting building with many stairs and hallways, however, the worst possible choice for elderly people and families with babies. Breakfast was ok and the rooms were tidy enough.
The hotel didn't have the kind of historical atmosphere we expected. The building was fasciniting but the decoration was just tasteless.

Wouldn't book again, mainly because we didn't find rooms and furnishing nice enough.

Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Vinkki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2017

I loved our stay, at this quirky 14th century hotel.

Had a room (or rooms, as there was a separate living area, with sofa, chair, coffee table and desk/table) on the first floor, which overlooked the street and bars and shops opposite.

Yes, some of the furniture is old and worn, but it lends to the charm of the place. The bed linen and towels were spotlessly clean and we received a warm welcome from the young girl on the desk when we arrived.

There was a mini bar in the room, with beers, soft drinks and a long alcoholic grapefruit drink - but I did miss a kettle to make a cup of tea or coffee, that would have been a nice addition.

Breakfast was plentiful, if the same each day (we were there for 3 nights) but we were happy with it, and it filled us up for the morning's explorations of this delightful city.

Pleased to see a hairdryer in the bathroom, as I'd forgotten to pack mine. Also pleased to see free internet access - public pc in the reception free of charge, and wi fi in all areas.

I would certainly stay here again, really loved the charm of the place.

Room tip: Rooms overlooking street can be noisy (It's a town centre after all!) and some basement ones don#t h have windows
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank jacames2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017 via mobile

Visited for 1 night. Room was big, but very cold and not cozy. Furniture was placed like this, that there was hard to walk in to the room(couch and armchair blocking the way) . Curtains were dirty, spider webs falling from the cealing, tv was very old and with very bad quiality/picture, bathroom was very small, receptionist didnt speak estonian (we were locals) and lighting was poor. From the good side: location, wifi, big room (bedroom and living room separately).

Date of stay: September 2017
Trip type: Travelled as a couple
1  Thank 932kristip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017

Staid here overnight with three children in August 2017.

The receptionist did not concider worthwile greeting the visitors to begin with, and when inquired about the availability of aircondiotioning, at the temperature of +°27, the answer was that there is airconditioning in the family rooms.

Well, the truth was quite not what we expected for a hotel room of 150€/night.

No, there was no airconditioning, actually, there was absolutely no ventilation non what so ever, apart from the first floor room's windows (washed last time around the year 2000, apparently), which gave to the fairly busy and noisy streeet, and to an eye-level restaurant terrace 10 meters away.

The chairs and couch were torn and broken, the couch opened to an "bed" was so bad, that it would not go even for a lousy joke. If one moved while on this "bed", the rest of the room woke up because of the noice the thing made.

Water was dripping from the cealing, the same where there were spider webs on.

Hence the smell of mold was evident.

There was, honestly, centimeters thick layer of dust under the main bed. Did not dare to look under the sheets, but other rewiews tell the tale.

The handle of the door of the room fell off while closing the door, and even as mentioned to the receptionist about it, nothing was done about it, at least not during our stay.

None of the drawers had any handles, all were ripped away.

The breakfast was worst ever, concentrate juice, weak coffee, one type of ham for either of the two types of bread, cheese ran out halfway through the breakfast etc.

This is a genuine example of how to cheat visitors by an faulty image of services and quality.

The hotel was booked in a bit of a haste, and it was a lesson learned to read the reviews before booking. This time the result was a total disappointment and 150€ for something hardly worth 30€.

The only postive thing was the location, which is pretty much the trap of this place.

Room tip: None what so ever.
Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
2  Thank PCeder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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