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All reviews freedom square samsung tablet old town relaxation area excellent hotel perfect location excellent breakfast excellent stay recommend this hotel superior room business trip few minutes walk comfortable hotel visit tallinn reception staff konrad estonia
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Reviewed 16 February 2018

A lovely hotel very close to the Old Town. Tram stop from/to the airport is just outside so excellent for travellers. We received a very friendly and courteous welcome when we arrived and were made to feel at home. Room was very well appointed with great bathroom and toiletries. Wonderful shower pressure and plenty of hot water. Very quiet room and very comfortable bed. We find European hotel rooms too hot in Winter but could open the window for some fresh air. Computer tablet in room was great. Breakfast was very good with plenty of choice. Check out was again friendly and courteous. We were sad to leave and look forward to staying again next time we visit Tallinn. Thank you very much for wonderful stay.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank Isabella107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ott R, Front Office Manager at Hotel Palace, responded to this reviewResponded 25 February 2018

Dear Isabella107,

Thank you for your thorough review about your stay in Hotel Palace!

Nothing could make us happier than to read so many positive comments about your stay. I believe having everything in hand and to your liking is what a holiday should look like and we are happy that we managed to meet your expectations.

We are already looking forward to welcome you back soon!

Kind regards,
Ott Riiel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018

Well placed for easy access to Old Town, and great for public transport access for attractions slightly further afield. Great friendly and helpful staff. Buffet breakfast offered a wide choice to suit just about any taste.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jontee0914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ott R, Front Office Manager at Hotel Palace, responded to this reviewResponded 25 February 2018

Dear Jontee0914,

Thank you for visiting Hotel Palace!

We are pleased to read that you enjoyed your stay with us and hopefully you'll be visiting us soon again.

Hotel Palace is looking forward to welcome you back!

Best regards,
Ott Riiel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2018

It is a nice hotel with excellent location and breakfast.. But
1/ Sauna and swimming pool costs 10 eur per person for people who live in standard rooms.
2/Public parking costs 3,6 Eur per hour and 5 hour from 21 00 till 9 00.

Date of stay: February 2018
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank Maris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tendo L, General Manager at Hotel Palace, responded to this reviewResponded 20 February 2018

Dear Maris L!

Thank you very much for staying with us in hotel Palace. Happy that you found the time to share your valuable feedback with us.
I understand your disappointment regarding the extra charge for spa in standard rooms, but since in one point the spa is very costly and also very small we have kept it with extra charge. To include it for all in the price we would lack in space in wardrobes, spa area, shower area etc due to the overall limited space in building.
The fact about parking is something we can`t do nothing. Prices made by city goverment in city center are relatively high and since we do not have our own parking place there is nothing we can do. Terrible sorry for that.

Despite the details we still hope we can welcome you back in future.
Wish you a wonderful end of winter season.

Best regards,
Tendo Lindvest
Hotel Manager

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Reviewed 9 February 2018

Hotel Palace is a lovely hotel in the center of the city. The service was excellent and our room really comfortable. Positive experience. Receptionist Ketly was a pearl! Thank you! See you next time!
Best regards
Anneli Tammela

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Anneli T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tendo L, General Manager at Hotel Palace, responded to this reviewResponded 20 February 2018

Dear Anneli T!

Thank you really a lot for the wonderful feedback shared with us here on Tripadvisor.
There is nothing better than to read such a lovely review. Thank you, thank you, thank you!

We all hope to welcome you back and wish you a wonderful end of winter season.

Best regards,
Tendo Lindvest

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Reviewed 7 February 2018

Hotel Palace is a lovely hotel in the center of the city. Less than 5' walk from the old city.
The service was excellent and the room comfortable and very clean. Breakfast was also very tasty and the staff very friendly. A great choice for Tallinn.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank vassmich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tendo L, General Manager at Hotel Palace, responded to this reviewResponded 21 February 2018

Dear vassmich!

Thank you for choosing hotel Palace for the stay and sharing your wonderful feedback with us. We all are very happy to read, that everything went according to your expectation and you enjoyed your stay with us.

We hope we can welcome you back already soon.

Best regards,
Tendo Lindvest
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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