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“Beautiful with nice breakfast, but”

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von Stackelberg Hotel Tallinn
Ranked #13 of 86 Hotels in Tallinn
Certificate of Excellence
Reviewed 16 January 2018

Excellent breakfast, very beautiful hotel and rooms. Excellent location. But family room is in other building where room ventilation was very bad. Spa not accessible. Good that in room is bubble bath.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kasparsci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helerin H, Front Office Manager at von Stackelberg Hotel Tallinn, responded to this reviewResponded 18 January 2018

Dear kasparsci,

Thank you for taking the time to review our hotel! All the feedback is very much appreciate.

We are pleased to hear that you enjoyed your stay in von Stackelberg Hotel Tallinn! Thank you very much for all the kind words regarding the breakfast and hotel. The von Stackelberg Hotel Tallinn is a beautiful hidden gem just on the side of the Old Town!

Our Family rooms are newly renovated making them even more comfortable for the guests and are located in The Carriage House, providing extra privacy and more quiet rooms for family use. In the room there is an air conditioner and the heating can be regulated manually up to everyone' s personal taste. The reception is open 24 hours a day to help with any enquiries.
Our Zen Spa is very popular, therefore we advise everyone to make the reservations prior to arrival to avoid any disappointment. Spa booking is also available at the hotel upon availability! Sorry to hear that you did not have a chance to use the Spa facilities, however I am glad you found the jacuzzi in the room enjoyable!

Thank you for choosing von Stackelberg Hotel Tallinn for your stay and we would like to welcome you back at the hotel in the nearest future!

Kind regards,
Helerin Haab
Front Office Manager

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13 - 17 of 749 reviews

Reviewed 15 January 2018

The hotel is just outside the old town, so walkable for most tourists. The lobby of the hotel is in separate building with the dining room and all. The actual hotel rooms are just a bit down the street though. The building is also very nice-looking and clean, the only problem is, when you open the bathroom, you can instantly smell the stagnant water smell pointing something is a bit off. And looking at the walls and floors, either black mold is growing or the linings of tiles have been left uncleaned for quite awhile, but given the smell I would think it's a problem in the design of the shower room. While this is not uncommon in the hotels, given this is on mid-high price range of Tallinn hotels, I've scored it harshly. Otherwise the room size, decorations etc. are quite good value for the money.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tommi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2018

Stayed for 3 nights and had a wonderful room facing the terrace.
These are the rooms you should ask for. The rooms facing the road coud be a bit noisy.
Staff is very helpful. Breakfast is ok.
Locatoin for sightseeing is good. Nearly everything is in walking-distance.

  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Axel28816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helerin H, Front Office Manager at von Stackelberg Hotel Tallinn, responded to this reviewResponded 18 January 2018

Dear Axel28816,

Thank you for reviewing The von Stackelberg Hotel Tallinn and sharing your experience with other TripAdvisor readers! Your feedback is very important to us and we highly appreciate it.

I am glad to hear you enjoyed your stay with us and loved the room! Some of the rooms are facing the Courtyard side and some are on the street side. Our Courtyard looks like a Winter Wonderland at this season with beautiful Christmas tree and the buildings have been illuminated tastefully! Snow adds the finishing touch! Rooms on the Courtyard side may be more quiet, however in any case of noise disturbance we have earplugs available at the reception free of charge.

Thank you very much for all the kind words regarding the staff. We are blessed with a great team that loves to help and provides great customer service, making us very proud of them! If you would like to be in walking distance to the City Center and feel like home, The von Stackelberg Hotel Tallinn is the place to be!

We would like to thank you again for your time and effort for leaving the feedback!
Hope to see you again during your next visit!

Kind regards,
Helerin Haab
Front Office Manager

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Reviewed 12 January 2018 via mobile

Great location.
Our standard room was small, however, we didn't need more space. From our window we could see the lovely inner court and it was quiet at night since we had quiet neighbours - the walls were like paper. The double bed was not that comfortable.
Breakfast was good and abundant. As the restaurant was already closed at 10 pm, when we asked for a wine bottle opener, the reception staff didn't have one!?

Stayed: January 2018, travelled as a couple
Thank Lotta H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helerin H, Front Office Manager at von Stackelberg Hotel Tallinn, responded to this reviewResponded 19 January 2018

Dear Lotta H,

Thank you very much for sharing your recent stay at von Stackelberg Hotel Tallinn with other TripAdvisor readers! All the feedback is very welcome!

We appreciate all the kind words regarding the location, hotel and the breakfast! Our Courtyard is very beautiful all year around. Right now as it is a winter season, we have beautiful Christmas tree in the middle of it and all the buildings are tastefully illuminated. Snow makes it look like a real Winter Wonderland! In the summer we have a water fountain instead of a Christmas tree and tables outside. It is a perfect place to enjoy the sun and morning coffee or glass of fine wine!

We have 4 different room categories: Standard, Zen, Zen Deluxe and Family. As you did not require much extra space, I am glad to hear the Standard room worked well for you. However if you would like to have more luxurious and spacious room, I would advise to choose the Zen Deluxe room. It comes with a jaccuzzi in the room!
I am surprised to hear that you did not find the bed as comfortable. We are using high quality beds and linen in all of the rooms and constantly receive great feedback about it. I do apologize if the bed comfort was not up to your expectations.

Thank you very much for reviewing our hotel and hope to see you soon!


Kind regards,
Helerin Haab
Front Office Manager

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Reviewed 8 January 2018

People should really visit here
The room was great and very comfortable
Even the bathroom was clean
My friend really appreciated her stay and so did i
I will visit again for sure!
Stackelberg hotel is a place to stay when you go to estonia!

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank moemoe669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about von Stackelberg Hotel Tallinn

Address: Toompuiestee 23, Tallinn 10137, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 86 Hotels in Tallinn
Price Range: €61 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — von Stackelberg Hotel Tallinn 4*
Number of rooms: 52
Official Description (provided by the hotel):
A comfortable and elegant lifestyle hotel created in the 19th-century city estate of German-Baltic Baron von Stackelberg – a small, cozy quarter of its own located next to the beautiful medieval Old Town of Tallinn, Estonia. Originally built in 1874, the building has an exciting history and underwent complete restoration in 2015 and is constantly being improved and renovated. The von Stackelberg Hotel Tallinn is located directly at the foot of Toompea Hill, only a few steps away from Toompea Castle, Nevsky Cathedral and the numerous landmarks of the best preserved medieval town in Northern Europe. You can enjoy a unique breakfast at the cozy restaurant Emmeline & Otto, which is also opened for fine dining, casual meals and drinks all day long. You can also choose to chill out in front of a fireplace in the von Stackelberg Lobby Bar with a delicious cocktail and a good book from the library corner. You can indulge yourself at our Zen SPA with a visit to the Japanese pool and sauna. ... more   less 
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