The restaurant is set in beautiful nature and is really nicely built. First impressions great. A birthday treat for our son can’t have started better.
However, that’s all that I can be positive about. We could not agree more with all of the negative comments left by the dissatisfied diners - long waiting times to order, food about average, mostly cold, took 40 minutes to arrive only to realize the wrong accompaniment was served. Replacement took another 20 minutes to come by which time the meal had gone completely cold.
When complaining to the senior waitress acting as the manager I was accused of misplacing my order in the first place. Our complaints about the quality of the meals were largely ignored and the waiting times were blamed on the high number of restaurant guests. The ‘manager’ was incredibly argumentative. We expressed our disappointment and a decision not to come and eat there again to which she responded by saying that I did as I pleased. I thought that by threatning to post a negative review online I would make her come to her senses. I was wrong. Her reply? - ‘Suit yourself!’
Difficult to say whose fault it was – whether of the staff or the management as the management was not available for comment.
All in all, we think you can do better with your money than come and spend it at Furman.
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