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Reviewed 16 July 2021 via mobile

Hotel and rooms are very nice. The hotel is advertising unlimited wellness area for free for all guest. In reality you have to book a time to go to the wellness area even if you are their guest. We chose this hotel for the wellness and the kids playground outdoors, stayed for two nights. The wellness was all booked, unavailable for both days, the earliest time the hotel staff offered was 6 pm on day of departure, when 11 am is your checkout time. RIDICULOUS!!!
Wanted to go for a drink after our 2-yr-old fell asleep, the bar closes at 10 pm. In real life when we arrived at the Hotel Bar at 9:30 pm yesterday, we were told that the cash register was already closed, so we wanted to charge a couple coffees to our room and were told that they just cleaned the coffee maker, so no luck. REALLY??? Holiday in Slovakia, great place, NO SERVICES!

Room tip: Parking in front of hotel for free, terrible service in a beautiful hotel.
Date of stay: June 2021
Trip type: Travelled with family
Thank PeterNZ-SVK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 June 2020 via mobile

The evening we were here there was a party, no worries you might think but the outdoor was closed off even though nobody was outside besides screaming children.
The staff inside was not interested in serving us any drinks but where rather busy talking amongst themselves. Furthermore its very hot in the hotel even though its just 20 degrees outside, why is there no climatization? In the end we had to sit in front of the hotel with some store bought bottles like hobos. I'll not recommend this hotel at all.

Date of stay: June 2020
Trip type: Travelled with family
Thank 844nielsv
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 March 2019

Second stay at this hotel and very satisfied with the standard and staff service. We had 2 rooms on the second floor level, they are very generous in size and well equiped. We had an excellent nights sleep. We had a package overnight package booking including the evening meal. It was typical Slovak, tasty and generous in quantity. Breakfast was exceptional in the choice available and food topped up as soon as the trays diminished. This hotel is about 5 km from the old town so do not expect any nightlife at the hotel or nearby. We had a couple of drinks in the bar but it does close at 10.00 pm. We used the swimming pool as my grandson loves the water, one negative was that it was very strongly chlorinated and stung my eyes for some time afterwards. We found all staff to be helpful and friendly. Will no doubt stay again in the future.

Room tip: Probably best to choose the second floor away from the bar end of the building if there is any event taking place at the hotel.
Date of stay: March 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank CockneyJohn2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 December 2018

After so many years it is my wish to give a great compliment to the helpful and dedicated management and staff of Hotel Bankov.

Since my last review in 2010 the hotel was able to keep the good level and even improved the quality in the restaurant.

2 years ago they opened a complete reconstructed wellness with 3 sauna’s, nice relax room with fireplace, pool and massage services. This all in a nice ambiance in warm wooden style design.

Therefor I can recommend this to couples in combination for a romantic stay.

For me it is very comfortable to stay here during my trips in East Slovakia.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank link2holland
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 December 2018 via mobile

Can not recommend this hotel at all: While our 2 nights stay it was not possible to use the bathroom in our room. Only disgusting brown water came out of the water taps So 2 days no shower, brushing teeth with bottled water! See photo attached. The weekend was ruined! After complaining several times at the reception the answer was: „Don‘t worry it will work soon.“ Nothing happened. Management gave us a ridiculous 15€ discount as a compensation (total stay was 200€! ). Never again, and i would not recommend to go there. Staff isn‘t helping at all!

Date of stay: December 2018
Trip type: Travelled as a couple
Thank 674Helltrip
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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