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Easy company to work with - very happy!

We rented two bikes for the trip to Devin, Schloss Hof, etc - probably should have done the tour... read more

Reviewed 3 October 2019
RJames_13
,
Omaha, Nebraska
Excellent service and good bikes

I had a great experience yesterday by renting 2 bikes with my girlfriend. Bike were in good... read more

Reviewed 11 August 2019
jonathanysaye
,
Madrid, Spain
via mobile
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Reviewed 2 May 2018 via mobile

It was closed during open hours. Call before coming in. ,.... I need to use at least 100 letters ....a d I don't know what to write

Date of experience: May 2018
Thank Adrian M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BikeBratislava S, Owner at BikeBratislava, responded to this reviewResponded 3 May 2018

Hello Adrian,
as explained via Facebook channel already where you have left the same feedback, we are open only upon prior reservation - as listed everywhere on our web site and all informational leaflets at our premises. We have decided to take this path to help as many clients as possible to get them bikes. Yes, sometimes we are not able to be fully responsive 12 hours 7 days a week whole year, but we still decided to try to be there for our clients as much as we can. We could have decided to just close for winter and open in June, as most of our competitors did.
Again, same feedback as what we have provided through Facebook, we are sorry we did not make you happy this time, but at least, we are trying to be there to serve our clients best we can.
Thank you very much for your feedback.
BikeBratislava

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018

Last minute decision to hire bikes, we hadn't pre booked just pitched up an hired. Really quick and easy, free maps and when we decided to book for 5 hrs the guy said it would be fine if we were longer we could pay extra when we got back. 5 hr hire turned into 61/2 hrs and the guy didn't charge us.

Great service would highly recommend.

Date of experience: April 2018
1  Thank 216kathy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 April 2018 via mobile

On one morning in Bratislava we decided to rent bikes and found this place by googling. We went there but the door was closed so we called the phone number that was found on the door. They didn't answer but called back in 5 min. The guy told us that the rental place was closed because it wasn't the season yet but he would be there for us in 20 min.

We got the bikes, helmets and paid the deposit and off we went! The bikes were in good condition, only once the chain came off while riding but luckily my boyfriend could easily fix it without even getting his hands dirty.

I reccomend hiring a bike from BikeBratislava. It is nice way to get to know the surroundings and gives rest to your feet if they are tired for walking We had the bikes for 5 hours and made a trip to Devin Castle and on the way back we just ride around for example in Sad Janka park on the other side of Donau.

When we returned the bikes the guy asked if our bikes had worked well and everything was ok. We felt like it is truly important for them that the customers are happy.

Date of experience: April 2018
1  Thank Mervi5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 25 September 2017 via mobile

We hired bikes on a Saturday without pre booking. We were able to walk into the shop and rent 2 bikes without any problem. The guy who we hired from was very helpful and advised us of how long the cycle would take and gave us directions as how to get there. The bikes themselves were great and the cycle to the castle (which took around 1 hour and 15 minutes) was very pleasant. Most of the journey had a cycle path however some road cycling was required at points but the road was quiet. I would highly recommend this company and also the cycle to Devlin castle too.

Date of experience: September 2017
1  Thank KM2890
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 July 2017

We hired bikes for 2 days. The first day we did a self guide ride to Devin Castle, which is achievable for the 'Casual cyclist'. It was great way to see the local area. The second day we cycled to Vienna which is 47 miles away. We had pre arranged for our luggage to be dropped off to us in Vienna by BikeBratislava, as that was our next destination. and they picked up the bikes at the same time as dropping our luggage off. There was an additional fee for the this service but it did work out really well. The bikes were well maintained, although they clearly were well used.
It is worth noting that the shop does not open at the weekends, so you need to pre arrange bike hire on those days. There is a phone number outside if you need to call them.

Date of experience: June 2017
1  Thank sue08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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