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Jay
United Kingdom

Excellent Hotel

5.0 of 5 bubblesReviewed 19 Feb 2024via mobile
Picked this hotel purely due to it being part of IHG and really glad I did.

To get from the airport on public transport was easy as the bus stop is across the road and involves one simple change that can be done with the aid of google maps and €1.5
I left via the bus station where the no42 bus stops outside the hotel on the same side and really handy for €1

The hotel is right in the old town so it’s more surrounded by bars, cafes, restaurants and gift stores. If your looking for main store brands then your only 20 mins or walk or so to any one of three massive malls, two on this side of Danube and one over a bridge, on a wet day they can keep you occupied

The hotel itself yes it looks a bit dated as soon as you walk in but everything functions and is clean. The staff at reception couldn’t have been more helpful and despite me turning up at 11am they were able to check me in because of IHG status when I was only expecting to leave my bags. Explained everything in the hotel, restaurant, gym, club lounge etc.

Allocated a room on top floor was good right beside the club lounge which was handy. The lounge also same decor but it was pretty much empty whenever I went in morning or evening. The room wasn’t massive but was sufficient, had ironing board and iron, good quality toiletries, tv with a few English channels, very comfortable pillows and bed though I’m not a fan of hotels who use two single duvets on a queen bed but I managed - plug sockets beside bed but no usb. Powerful shower over the bath although watch the floor doesn’t get wet as it’s really slippy

I couldn’t fault the level of service , even at check out the staff were so good to deal with and I’d certainly recommend and would return if in the area
Date of stay: February 2024
Room Tip: Easy to get to and from airport via public transport
Trip type: Travelled solo
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Jakub Havlicek, Owner at Crowne Plaza Bratislava, an IHG Hotel, responded to this review
Responded 20 Feb 2024
Dear Jason,
Thank you for being our guest and taking the time to share your review.
We are glad that you were satisfied with our service. It is always a pleasure to read such positive comments.
When it comes to entrance into Lobby, we agree with your opinion. Therefore, we are planning a complete renovation of Lobby, restaurant and rooms in January, 2025. The visual projection just looks amazing.

We trust that we will have the opportunity to welcome you back again soon.
Kind regards,
Hotel Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 13 February 2024 via mobile

Cosy Crowne Plaza in downtown Bratislava. Small rooms very comfortable and reasonably clean. Located just outside of the historical town Center with lots of public transport options. Solid breakfast and one of the best equipped gyms around. The in room expresso maker is a great addition. The bathroom floors are also heated with its awesome during those cold winter nights.

Date of stay: February 2024
Trip type: Travelled on business
Thank youli_in_asia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jakub Havlicek, Owner at Crowne Plaza Bratislava, an IHG Hotel, responded to this reviewResponded 13 February 2024

Dear youli_in_asia_
Thank you for sharing your experience from your recent stay with us at Crowne Plaza Bratislava. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.
Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2024

Special thanks to Silvia, Yulia & Slavka who made my stay excellent.
CPB it's exactly what you can expect from high quality hotel: helpful staff, comfy room, tasty breakfast.
Thanks to Diamond status I've received a free room upgrade and Club Longue access with good food and plenty of drinks, too ;)
See you again, definitely!

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank frequentt248
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jakub Havlicek, Owner at Crowne Plaza Bratislava, an IHG Hotel, responded to this reviewResponded 5 February 2024

Dear frequentt248,
We are absolutely thrilled to read that, though brief, you had a great time with us. Additionally, it makes me so proud to learn that you were well looked after by our talents. Our team members constantly put lots of energy and passion into creating memorable experiences for our guests, and we are glad to know that we succeeded.
Kind regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2023 via mobile

Central location
Great Buffet Breakfast with some vegan options available on the buffet (vegan cheese/ vegan ham / vegan yoghurt).

Rooms pretty standard but we loved the beds.

Bathroom was clean and we loved the shampoos and lotion provided!

The hotel Lobby is depressing, not what's expected from a Crowne Plaza brand. The hotel feels more like an old Holiday Inn.
The AC Marriott hotel nextdoor looks much newer and more beautiful hotel!

Date of stay: December 2023
Trip type: Travelled with friends
Thank kimmysm25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jakub Havlicek, Owner at Crowne Plaza Bratislava, an IHG Hotel, responded to this reviewResponded 31 December 2023

Dear guest,
thank you very much for taking the time to share your thoughts and insights with us. It has been a great pleasure to have you with us.

We trust that soon we will have the opportunity to welcome you back again soon.

Kind regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2023 via mobile

Hotel location is good. It’s opposite to palace and walking distance from the old town. Hotel is dated and could do with some TLC. Breakfast was good, I like the fresh orange juice machine. Staff were helpful and accommodating. Will stay here next time.

Date of stay: October 2023
Trip type: Travelled with family
1  Thank samc21222
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 December 2023

+ The hotel is very nicely furnished. Staff very friendly. Hotel room clean and big enough. Availability of a bathtub, large FLAT-TV and minibar. Coffee and tea available free of charge. Kettle is very clean. Breakfast bar offers the usual standard. Staff at breakfast very quick and courteous

- I find the faucet in the sink a little too short. You have to lean far forward to reach the tap. It should be a bit longer. It was very hot in the room during the night. The next day I wanted to turn the thermostat down a little when I noticed that someone had apparently unscrewed the thermostat head. I tightened it and after breakfast I noticed that the heating was cooler again. The acoustics in the breakfast room are very loud. It was completely full at the time.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank HolIyro67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jakub Havlicek, Owner at Crowne Plaza Bratislava, an IHG Hotel, responded to this reviewResponded 11 December 2023

Dear Hollyro67,
Thank you for a review of Crowne Plaza Bratislava. We highly appreciate your opinion on our hotel and services. Constructive criticism, positive and negative alike, is always welcomed at our hotel aiding us in improving, where improvement is needed, and being proud of what is worth being recognized.
Kind regards,
Hotel Management

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