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16 - 21 of 789 reviews
Reviewed 21 February 2020

We arrived at Doubletree by Hilton Hotel Bratislava via Austria. We unloaded our bags and wheeled them into the lobby.

Check-in was quick and efficient. The front office staff were friendly. They also gave us each a paper bag with a large cookie; great to satiate our hungry tummies after our long journey.

We managed to get into our rooms immediately; rather than wait till 3pm which is the normal check in time.

After carding our way up in the lifts to our floor, we were finally in our room. We were in Bratislava for a fencing competition, and only the large rooms were available at the last minute.

Our room was large and would have fit a family comfortably. There were two single beds, sharing a common side table. Individual reading lights were provided. There are plug points for both beds. The beds were comfortable.In front of the bed is the stand-alone table with a Flat screen TV. There aren't many English TV stations, but the few provided enough entertainment while in the room. We could also keep up with the news on cable TV stations. WiFi is quite fast and no problem receiving it in our room.

We had a large couch which can convert into a sofa bed. Other rooms of similar size also had a single-seater easy chair, but ours did not. There is a study table on the far wall. Around this area against the opposite wall to the sofa, is a long cupboard where the fridge is housed and tea/coffee facility is placed.

Behind the wall, and near the door to the room is a wardrobe with plenty of hangers, a digital safe and bedroom slippers. Our luggage fit onto the luggage rack beside the room door.

The toilet has two sinks, shower, bathtub and a open-door toilet. There are limited amenities available, and these include shower gel, shampoo, conditioner, moisturizer. The shower was pretty hot and provided a nice shower a long journey.

Breakfast was included in our room, or can be paid if consumed daily. There's a hot eggs station, plus plenty of other breakfast items in food warmers. Fruits, cold cuts and cheeses, bread, smoked salmon and sardines are also available.

Please be careful of your belongings when patronizing the restaurants. While there, a thief walked into the breakfast area and walked out with a backpack with the owner's wallet, computer and passports.

There is another restaurant on premises and this was opened in the afternoon to the evening. Beers, and drinks and snack is served and in the evening, dinner. Food here is pretty good and we enjoyed a pretty decent meal here.

The gym is open 24 hours. It's pretty well outfitted. The pool has limited opening hours.

The hotel is about a 10-15min cab ride to city center. There is a large shopping mall nearby with supermarket and food court.

A good stay here and we were super close to the fencing competition venue. If we do come back to Bratislava for another comp at the same venue, this would be our hotel of choice.

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
2  Thank Jamie575
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
doubletreebyhiltonBA, Manažér pre oblasť vzťahov s hosťami at DoubleTree by Hilton Hotel Bratislava, responded to this reviewResponded 26 February 2020

Dear Jamie575,

Many thanks for your review of your recent stay at the Doubletree by Hilton Bratislava. We are pleased that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future.

Sincerely,

Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2020 via mobile

If you want to experience a cozy yet classy stay it’s a perfect place. Guests are welcomed with a typical hot cookie which is a nice gesture . Me and my wife stayed here for a day. We enjoyed the beautiful breakfast which has a nice Variety of cuisines to try out for. Location wise it is strategically located near to old town . Would love to visit here again.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank moinakm2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
doubletreebyhiltonBA, Manažér pre oblasť vzťahov s hosťami at DoubleTree by Hilton Hotel Bratislava, responded to this reviewResponded 26 February 2020

Dear Moinakm2020,

Thank you very much for staying at the Doubletree by Hilton Bratislava and for taking your time to post your lovely review.
I hope we can welcome you back soon.

Sincerely Yours,

Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2020

This really was an enjoyable relaxing stay would recommend this very friendly hotel. The room was very comfortable and I would not hesitate in staying at this hotel again. Strongly recommend staying here!

Room tip: Rooms with living space are nice
Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank John H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
doubletreebyhiltonBA, Manažér pre oblasť vzťahov s hosťami at DoubleTree by Hilton Hotel Bratislava, responded to this reviewResponded 26 February 2020

Dear John H,

Thank you very much for staying at the Doubletree by Hilton Bratislava and for taking your time to post your lovely review. I hope we can welcome you back soon.

Sincerely Yours,

Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2020

We got upgraded to suite, that was very thoughtful. We got a free late check out. The suite did not look like a suite, it was scarce furnished and not that luxurious.
We got free warm cookies while entering, nice touch. Swimming pool and sauna's good enough.
Definitely best service in restaurant Toscana, the waitress was VERY good and sweet.

Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
1  Thank shaniceg95
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
doubletreebyhiltonBA, Manažér pre oblasť vzťahov s hosťami at DoubleTree by Hilton Hotel Bratislava, responded to this reviewResponded 26 February 2020


Dear Shaniceg95,

Thank you for staying at Doubletree by Hilton Bratislava. Great to read that you had a wonderful time and enjoyed our restaurant Toscana. Sending you best regards from Bratislava

Sincerely,

Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2020 via mobile

The hotel is not the most ideally located however, public transportation is close by. I used Bolt during my stay. As a Diamond member, I received the breakfast benefit and a fruit basket for each room I booked. I booked two rooms. Breakfast was the best feature of this hotel. There is an excellent pool/sauna however, there were only about 15 chairs and so I had to sit along the floor by the window until people cleared out. Staff attentiveness was almost none existent and it seemed as if they didn’t want to be bothered. This included during check-in and check-out. There is ample parking for cars in a parking garage. Overall for a DoubleTree it wasn’t bad, but man customer service people! Work on it, at least smile.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank MakoaVC
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
doubletreebyhiltonBA, Manažér pre oblasť vzťahov s hosťami at DoubleTree by Hilton Hotel Bratislava, responded to this reviewResponded 30 January 2020

Dear MakoaVC,

Thank you for choosing DoubleTree by Hilton Bratislava and for your "HHonors" membership. We appreciate you providing us with your feedback as this is the only way to ensure improvements of our services.
I sincerely apologize that the level of the service was not up to our usual standards and we thank you for alerting us in this matter.
Once again, thank you for your loyalty and have a great day,

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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