It is my second stay in this hotel and my next stay will be definitely be in Mercure. The hotel has a high standard for the guests. The room was very spacious and it was clean and modern. On site parking is free, it is also very close to the old town. I highly recommend this hotelMore
Booking.com
Taking safety measures
Booking.comTaking safety measures
Booking.comTaking safety measures
Covid measures in Slovakia are among those very tight, limiting majority of hotel services to in-room only, including dining. Mercure does very well under these conditions.
Very good sleep. Smooth wifi.
Dear Pavel_midage_manager,
thank you for taking the time to review our services even during this difficult time.
I am delighted to read your appreciation about the Health & Safety measurements, we have put in place with our ALL SAFE program. Hopefully the pandemic situation will soon get better, so we will have the possibility to welcome you again in our hotel and restaurant.
Until then, stay safe, stay healthy, and have peaceful Christmas time.
Best regards,
Stefan Galik
Deputy Manager
I am a member of Accorhotels so I like the range of the offer. The quality of the room as expected, of course the service is very limited because of the COVID situation. Just one suprise - there was no cleaning during all my stay (3 nights).
Dear Lucie,
thank you for sharing your feedback regarding your recent stay.
I am glad to hear, that you appreciate the quality and that you understand the limitations due to the COVID situation.
We strictly follow all the necessary procedures in order to keep the highest possible level of safety and cleanliness. For that reason we are limiting the cleaning service during the stay as well. However the cleaning of the room can be provided upon request, by informing our reception team.
I hope we will have the possibility to welcome you again in the future and meet all your requirements.
Mercure Team
Great stay at Mercure Bratislava. Friendly and helpful staff. Check in/check out was quick. Highly recommend to book the suite room. Its spacious, modern and comfy. Huge plus is walk in shower and also bath in room. Due to covid19 restrictions hotel offered in room breakfast which was rich selecion of food and was fresh and tasty. Definitely my next choice in Bratislava.
Dear Martin,
thank you for sharing your experience regarding your stay at Mercure Bratislava Centrum.
We very much appreciate taking the time and are glad to hear that your stay met the requirements and you were satisfied woth provided service even in these pandemic times.
We hope that we will have a chance to welcome you again in the future! Until then, stay safe and take care!
Mercure Team
Room clean and bathroom in an excellent condition and the soundproofing from outside was excellent. The hotel location was ideal for myself being opposite the train station as I needed to get an early morning train on departure. Also it was at the end of the 61 bus route from the airport. While this is not suitable for someone looking for a central hotel there is a tram stop nearby offering frequent services to the center and it is in walking distance. Due to the Covid virus the breakfast was by table service from a menu. No longer a fan of hotel buffet breakfasts but, In my opinion, the table service was much better as the eggs had runny yokes instead of solid ones and the bacon was fresh and edible instead of being rock hard - Accor please take note! The waitress was a star accommodating any variation requests from the menu and made herself always available for any other requests with a smile. Would be my first choice when I return to Bratislava.
Dear Ernie,
thank you for sharing a feedback! We appreciate you taking the time to write a few words :) We are glad that as the location as our services met your expectations and your stay was convenient! :)
Thank you for your praises regarding breakfast. I will make sure to share your lovely comments with the whole team.
We look forward to welcome you back again in the future :)
Best regards,
Gabriela Busova
Guest Experience Representative
The room was amazing and the staff were more friendly than you could ever imagine, The breakfast was awesome for the price I paid it and due to me arriving earlier than expected and a shortage of single bed rooms they gave me a Batman-decorated double room at the same price I paid for the single one.
Dear koullisch
thank you for choosing us for your stay in Bratislava :) We are very grateful for your feedback! It is great to hear that you had a pleasant stay with us an that our services met your expectations.
We look forward welcoming you back!
Best regards,
gabriela Busova
Guest Experience Representative
