My husband and I were in Vienna and decided to take a day trip to Bratislava to check out the city and get massages at Darsana. The oil massage was different from anything we've ever had--more oil, less massage--but the owner was fabulous. We asked him the best place to get a taxi back to the train station. We weren't sure of the time of the train since it wasn't printed on our tickets, so he looked it up on his computer and realized that we needed to get to the station in a hurry. Getting a taxi wouldn't be easy he told us, so he very graciously left Darsana to walk us to the tram and when he looked at schedule offered to drive us instead! He drove us to the station and went inside with us to make sure we were at the right place (there are 2 train stations). I didn't get his name but he owns the place with his girlfriend Miriam. It was incredible customer service and we highly recoomend patronizing Darsana!