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“Nearly perfect.”

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Boscolo Budapest, Autograph Collection
Ranked #27 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed 21 September 2012

Great Hotel, Rooms were extremely confortable, Front Desk very professional. Service staff @ breakfast could improve in reactivness. Marriott Reward status fully honored. High standard, overall great experience.

  • Stayed: September 2012
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1  Thank Nuvoloni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkPalaceGM, General Manager at Boscolo Budapest, Autograph Collection, responded to this reviewResponded 2 October 2012

Dear Valued Guest 'Nuvoloni',

Thank you very much for your valued feedback regarding your stay at Boscolo Budapest.
I'm delighted to see that overall you had an enjoyable stay with us and we will check why the service at breakfast was not living up to expectations.
We would be glad to welcome you back once your plans bring you to Budapest again.

With kind regards,

Kinga ENGELBRECHT - General Manager

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1,892 - 1,896 of 3,624 reviews

Reviewed 19 September 2012

My wife and I and two couples spent five nights at this hotel. It is a former bank and/or converted office building. It is a work-in-progress for Marriott (no fridge in our room until we asked for one to be installed). While a beautiful structure, entering it is daunting: eighteen vey vertical steps to the lobby. This won't work for anyone with mobility issues. And, pity the bellman who have no option other than lugging luggage up and down.
Everything about the hotel is ok, we considered it a good value, fairly close to everything. It is much cheaper than the Prague Marriott.

Room Tip: We only saw our room which was quiet and comfortable
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  • Stayed: June 2012, travelled as a couple
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1  Thank rwoavon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkPalaceGM, General Manager at Boscolo Budapest, Autograph Collection, responded to this reviewResponded 2 October 2012

Dear Valued Guest 'rwoavon',

Thank you very much for your staying with us. It's nice to see that you consider Boscolo Budapest member of the Marriott Autograph Collection. As you mentioned our lovely property used to be the head office of the New York Insurance Company. You are right that there are some steps to take to reach the lobby but for our guests with mobility issues we operate elevators also.
I'm happy to see that you had a nice and comfortable room and I hope we will have the option to welcome you back.

With kind regards,

Kinga ENGELBRECHT - General Manager

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Reviewed 18 September 2012

My husband and i have just returned from a 3 night stay in this amazing hotel. It was our 1st time in Budapest and we loved every minute of it. Hotel is breathtaking in it's splendour and history. We stayed in a deluxe room on the 5th floor. View over the rooftops was a nice touch. Room was HUGE, bed MASSIVE and so comfy. Towels changed daily and room cleaned daily, chocolates on pillow every night too. We has coffee in New York cafe once, tepid,tiny and expensive, £8 for two coffees. Most places near by do same coffees for £3, appreciate you are paying for grand surroundings though. Breakfast was ok, not 5 star standard. Small selection of cereals,bread, cheese and cold meats.There was bacon, hotdog type sausages and cold hard boiled eggs. No egg station like you normally find in 5 star hotels. We were on b&b basis, if not there was a cafe next door that did coffee and pastries for pennies. Hop on off bus stop right outside hotel which was very handy. 10 min walk in any direction to lots of beautiful sights. Really enjoyed our stay here, Marton on reception was very helpful and gave good advice on places worth visiting and restaurants. Would return to this hotel without hesitation.

Room Tip: Deluxe rooms on 5th floor are lovely
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  • Stayed: September 2012, travelled as a couple
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1  Thank wblackjoiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkPalaceGM, General Manager at Boscolo Budapest, Autograph Collection, responded to this reviewResponded 19 September 2012

Dear Valued Guest "wblackjoiner",

Thank you very much for staying with us at Boscolo Budapest and thank you very much for your precious time spent on sharing your experience on Tripadvisor.com.
I'm delighted to see that overall you had a great time with us and it's really nice to see that we could be at your assistance with helpful tips.
It's my pleasure to see that our room with it's comfortable bed provided you the ideal place to relax and I appreciate your feedback regarding our breakfast also.

Certainly we would be glad to welcome you back anytime should your plans bring you to Budapest again.

With kind regards,

Kinga ENGELBRECHT - General Manager

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Reviewed 15 September 2012

I am traveling a fair bit and have seen my share of luxury hotels; this is one of my favorites. We stayed at the Boscolo for 4 nights at an outstanding rate and they treated us very well. From check-in to check-out we felt like at home. Check-in was nothing but smooth and we got a nice upgrade to a junior suite (this hotel clearly recognizes Marriott Elite status!). The hotel was in great condition and everything was super clean. Our room in the 5th floor was HUGE and the size of the bathroom alone exceeded what most hotels consider a room. The bed was very comfortable and we enjoyed the Nespresso machine for a quick mid day cup of coffee. Breakfast buffet was nice with homemade jam and a lot of delicious offerings. Staff was always very friendly and I can't really understand why others are reporting issues. There is absolutely nothing bad I can say about this hotel and we will definitely choose to stay here again next time we are in Budapest.

  • Stayed: September 2012, travelled as a couple
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Thank cfischer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkPalaceGM, General Manager at Boscolo Budapest, Autograph Collection, responded to this reviewResponded 19 September 2012

Dear Valued Guest "cfischer",

Thank you very much for your kind feedback regarding your stay with us at Boscolo Budapest. I do appreciate your kind comment and I'm delighted to see that you could take advantage of our being a member of Marriott Autograph Collection.
I'm also glad to see that our staff exceeded your expectations and certainly it was our pleasure to have you staying with us.
We would be more than glad to welcome you back anytime should you return to Budapest.

With kind regards,
Kinga ENGELBRECHT - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2012

Myself and my husband have just arrived back from a 4 night stay here it was lovely and we would highly recommend. I am a little confused at all the comments about the staff they were nothing but polite during our stay and always helpful in fact we witnessed a lot of guests being quite rude to them so quite the opposite! when they were greeting people they were being blanked. The room was huge and we were given fresh towels, you need to put the hanger on your door handle to advise the cleaning staff that you would like them to make up your room so maybe this is where people have not received towels

Close to bars and restaurants and there are bus tours that run right outside the front door

We had a problem with the safe on the second night however staff attended to the same straight away. There was plenty of choice for the buffet breakfast

I would definatley return here

  • Stayed: September 2012, travelled as a couple
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2  Thank Laurajanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boscolo Budapest, Autograph Collection

Address: Erzsebet korut 9-11, Budapest 1073, Hungary (Formerly Boscolo New York Palace Hotel)
Region: Hungary > Central Hungary > Budapest > District VII / Jewish Quarter , Erzsébetváros
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Budapest
#10 Business Hotel in Budapest
#17 Romantic Hotel in Budapest
#23 Luxury Hotel in Budapest
Price Range: €114 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Boscolo Budapest, Autograph Collection 5*
Number of rooms: 185
Official Description (provided by the hotel):
Experience 5-star luxury when staying in the gorgeous Boscolo Budapest, Autograph Collection. Our contemporary hotel is one of the most grand luxury hotels in Budapest, Hungary. It offers proximity to some of the Budapest area' best attractions, including Chain Bridge, Great Synagogue, and Vaci Utca. We invite you to stay with us and visit our serene indoor pool, state-of-the-art fitness center, full service spa, and impeccable restaurants during your visit to Budapest. ... more   less 
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Also Known As:
Boscolo Budapest, Autograph Collection Hotel Budapest
Hotel Boscolo New York Palace
New York Palace Budapest

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