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Reviewed 5 April 2018

Staying in a hotel room with a balcony bedroom was very unique. The location was perfect and central to great sightseeing, restaurants and connecting to public transportation. Starbucks is right around the corner.

Stayed: June 2017
Thank Keswick87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this reviewResponded 10 April 2018

Dear Keswick87,

Thank you very much for your encouraging words about our hotel, the striking loft suite and the attractive location. Being located in the heart of Buda Castle district is guaranteed that you will always be able to find entertainment and superb dining options in the neighborhood.

See you soon and best regards,

Zoltan Arvai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

We’ve got an amazing view with my husband. The service was really friendly. We must’ve stayed more days then we booked (we lost an ID) Hilton staff were really friendly. They also gave us a special offer to stay.
The breakfast were delicious.
The room was amazingly romantic.
The staff is incredibly friendly.
Nice location.
I would love to go back.

Stayed: April 2018
Thank LuxHoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this reviewResponded 10 April 2018

Dear LuxHoney,

Thank you very much for staying with us and leaving such brilliant comments on our hotel. It Is always a pleasure to hear how exceptional service you received from our team and you would consider to stay with us on your next trip to our city.

Thank you very much for the great words on the friendly service, delicious breakfast and the nice location.
We are very sorry to hear about the lost ID issue. We sincerely hope it has been solved in the meantime.

Many thanks again on your lovely feedback and we really hope that we can welcome you to Hilton Budapest in the future.

Best regards,

Zoltan Arvai
General Manager

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Reviewed 3 April 2018

Location wise, you really cannot beat this hotel while staying in Budapest! Situated in the heart of the castle district, neighbored by the grand Matthias Church and the Fisherman's Bastion, it sits high up on the banks of the River Danube, opposite the Parliament Building. How can you get better than that?!
The decor of the hotel itself is spectacular. It possesses a very olde-worlde charm throughout. The views from various points of the hotel are amazing, and compromise different landmarks of the city from a variety of angles. The public areas of the hotel are absolutely pristine! Pure luxury.
Our room was on the first floor and overlooked the Parliament Building, which was fab!!
Staff are charming and genuine, and provide a truly professional, smart service at all times.
Breakfast is great, attributable to the fact that there is such a wide range of food on offer. From your traditional hot buffet options inc bacon and eggs, to an array of pastries and jams, cold meats and cheese, fruit... You'll be spoiled for choice!
The only reason I didn't rate 5 stars was because of a few minor issues, such as no water as a welcome in the room (I have stayed at many 5* hotels, and this is usually a given), the room we were given was very dusty, which made me wonder when it had last had a thorough clean, and lastly, there was slightly dangerous scaffolding outside of the hotel entrance, due to the current refurbishment work. It was a particularity windy night, and the wire fencing around the work had fallen over outside of reception, which my fiance tripped over and bruised his shin. Not really the hotel's fault as such as they can't control the adverse weather conditions, but it was obviously flimsy fencing.
That being said - despite the fact that the hotel is under refurbishment, we didn't hear any noise at all during our whole stay! The disturbance is very minimal and certainly should't put anybody off visiting!
Look no further for location!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank xxxC29xxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this reviewResponded 10 April 2018

Dear xxxC29xxx,

It makes us proud of our service when we receive such a beautiful comment. Comparing to other hotels in the city being located in the heart of Buda Castle district neighbored by striking historic attractions might be a huge advantage and recently going through a full renovation we can provide very nice public areas and guest rooms with a modern feel. We are very happy that you enjoyed it.

We are very sorry to hear about the incident outside of the building. Please get in touch with us directly and we will investigate on the issue mentioned.

We all hope that we can welcome you to Hilton Budapest in the near future.

Best regards,

Zoltan Arvai
General Manger

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Reviewed 2 April 2018 via mobile

Well first of all the welcome from the staff was really nice! We were taken up to the executive lounge and then taken to our room which I have to say was completely amazing! We had one of the king suites, comfortable bed and beautiful room! I think the only down side is if your wanting a quiet breakfast then the main breakfast room was packed and people just seem to turn into crazy people and swam everywhere to grab food, we then decided to go back up to the lounge which was 10 times better and a lot more relaxed! The hotel is in the perfect place for views and seeing the sites, and after a long day walking around and coming back to the hotel you really appreciate the hotel! Thank you all so much for looking after us as it was a special weekend and will return for a second visit!

Stayed: April 2018
Thank shalee12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this reviewResponded 25 April 2018

Dear shalee12,

Thank you very much for staying with us and for your kind words. I will certainly be passing your kind comments on to our welcoming team. We appreciate your comments on the breakfast service of our Executive Lounge. Thank you again for you beautiful review and please return to us soon!

Best regards,

Zoltan Arvai
General Manager

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Reviewed 2 April 2018

Overall, a fantastic hotel. The location is awesome. If you can splurge for a river view hotel room do it. The city lights up at night and the height of the hotel would give some amazing views. The staff was amazing and did everything they could to make our stay as good as it could be. The price is high, but it's not like any other Hilton I have ever stayed at...as a Diamond member, I have stayed in A LOT of Hiltons. I believe this is the only other Hilton that I have given 5 stars to!

Pros: Cons:
- Location - Price
- Staff - Remodeling in-progress
- Historic & modern - Windows are above 6 feet from ground
- Quiet (very) - Small lounge
- Exec Lounge - Alcohol hours in lounge.
- Plethora of outlet & styles - No in-room coffee maker
- Modern Appliances

Location:
- Nestled in the remains of impressive historical buildings.
-- Historical lounge is truly AWESOME!
- At the top of a large hill, really works the calves at the end of the day getting back.
- Few restaurants/bars in the immediate area

Staff:
- Fluent in English
- Incredibly helpful and attentive.
- Never met an employee that seemed unhappy.

The hotel:
- Beautifully "restored" historical site, mixed with modern amenities.
- Renovations in progress, but the hotel has done a remarkable job "hiding" work sites. You almost wouldn't notice if they didn't tell you about it in advance.
- Executive lounge:
-- Alcohol only served 6-8 PM
-- Soda cabinets locked in the morning
-- Fancy coffee machine available during all open hours (0600-2200)
-- Quite, but lacks enough seating to fit all patrons during 1800-2000 service.
- In room dining was quick and delicious
- Room included multiple outlets that matched those used in the US, England, and Germany.

Room Tip: Rm 431: Huge Loft style corner suite split down the middle. King & two twin bed.. Small kitchen, dishwasher and washing machine. 1.5 baths!
  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this reviewResponded 25 April 2018

Dear Robert L,

I would like to thank you for your fantastic feedback and recognizing our great location, recently refurbished hotel, attentive team and lovely food. We are just about completing the final phase of our remodeling process, and we are so proud of our brand new guest rooms and beautiful public areas.
It was a great pleasure to host you at our property and we look forward to welcoming you back in the near future.

Best regards,

Zoltan Arvai
General Manager

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