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Reviews (2,442)
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Reviewed 25 May 2018 via mobile

Great hotel but knowing it’s a Westin it should have been better!

The staff was very friendly and professional, the rooms were spacious, breakfast was very good but....

Our room was full of dust, thick layers of dust, so it wasn’t cleaned properly, and not only once but for quite a while.

The bed duvet was upside down so without realizing the first night we slept with the opening of the duvet in our face, that part of the inside that isn’t cleaned every day.

All in all, a good hotel but it should and could have done better

Stayed: May 2018, travelled on business
Thank Nelson D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2018 via mobile

We visited last night on our arrival in Poland. Very comfortable well appointed room with everything you could need! The shower was amazing!
Supper ready for us on arrival was just what we needed! Lovely coffee to finish!
Breakfast absolutely delicious with anything you fancied!
Staff friendly and helpful! Only problem was the lift only 2 so difficult to get downstairs in a hurry!
Very enjoyable!

Stayed: May 2018, travelled as a couple
Thank janefisher47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

We stayed here for three nights while visiting Warsaw. The room is great the shower is great the bed is great the staff is very great and the buffet for breakfast is also great. What more could be said about this fine hotel I highly recommend it

Stayed: May 2018, travelled as a couple
Thank Dennis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2018

This was an unexpected trip to Warsaw. I had stayed at this hotel some years ago and was pleased to find that it had not changed. The staff were helpful and friendly and the room clean and comfortable.

I would recommend the Friday night buffet. The food is good and the service excellent.

Unfortunately, the restaurant staff are not as attentive, when the restaurant is not busy.

I would also recommend more luxurious towels in the hotel rooms.

For a good breakfast or relaxing meal you should not go past the Bohemia, which is opposite the hotel.

The food is fresh and innovative.

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tamworthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2018

Hotel has been doing all the right things: Staff were friendly and helpful, especially Lucina at the front desk. She was truly professional making sure all details of my stay were perfect, like calling me when my room was available (ahead of schedule) instead of having me wait. Thanks You!!
The room was perfectly decorated, modern, very spacious and comfortable. Beds are AMAZING. The views from the elevator and room were awesome to see the city. Lounge was really great. Location is amazing for sightseeing. Very well located to see many historic sights. There was no Valet service, however, self-parking is pretty convenient. next door.

Room Tip: Best Views. Park on the streets during weekends. Mostly Free..
  • Stayed: April 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank AlwaysRunning2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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