We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average city centre hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Mercure Warszawa Centrum
Ranked #16 of 123 Hotels in Warsaw
Certificate of Excellence
Ashby-de-la-Zouch, United Kingdom
Level Contributor
134 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Average city centre hotel”
Reviewed 7 March 2012

A perfecly acceptable city centre hotel close to attractions and a nice shopping centre. Nothing special though with a very basic gym and a 1990's feel to the room decor!

  • Stayed March 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Markadlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,739 reviews from our community

Traveller rating
    740
    749
    181
    49
    20
See reviews for
239
439
192
566
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
nowy sacz
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 February 2012

We booked this hotel room because we needed a room close to the centre. And we got disappointed with our choice. When we entered the hotel through the underground garage we had to climb the stairs carrying our suitcases because there was no lift. The hotel lobby looked nice but there was something in the air literally: I mean the smell was awful like in a fast food restaurant. Then we got to the room and we learned that there was no air conditioning working: to cool the small room we had to open the window - not a good idea for winter time. Finally, when taking a bath we discovered that the towels were stinky. It was too much, we thought. Overall, the service seemed to be nice but they lacked training and professionalism of a 4-star hotel workers. We are sure not to choose this hotel any more.

Room Tip: don't choose this hotel - there are many others aound
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank enyar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luiza C, Guest Relations Manager at Mercure Warszawa Centrum, responded to this review, 2 March 2012
Dear Madame,


Thank you for taking your time to make us aware about your experience at the Holiday Inn Warsaw. I do apologize for all inconveniences that you met during your stay.

At Holiday Inn, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately our hotel does not have a lift from the garage level, but there is possibility to leave your car on the hotel’s driveway just for unpacking your luggage or ask for porter’s assistance.
Last time we had a small technical problem, and because of that you felt an unpleasant smell, for what we are truly sorry.
Your remark considering the quality of our towels will be shared with our housekeeping employees to avoid such a situation in the future.


We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Yours sincerely,

Luiza Chlopecka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gdynia, Poland
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 February 2012

Hotel is situated in the city center close to public comunication and railway station.There is a big shopping center Zlote Tarasy next to the hotel. Hotel is clean and quiet. There is a very small parking belongs to hotel and you need to book it in advance. Breakfast are OK as well as hotel restaurant.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slawekg07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katowice, Poland
Level Contributor
168 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 17 February 2012

It's a Holiday Inn, so quite good rooms with some nice beds, excellent service and great value for this location in Warsaw. But it can be very busy, the breakfast is average and use the restaurant only if you have no other options. The food there is OK-ish but way overpriced for it's quality.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tmsglc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2012

Seriously I rely feel bad of this service in this holiday inn, clerk lacks of training and attutide also seems un-welling to service customer. Well the location is absolutely good, it is the reason I choose to stayed. but I think the price I paid for sure I adoubt the quilty of this 4 stars hotel.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Dj0820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Warsaw hotels
Śródmieście Południowe
Novotel Warszawa Centrum
Śródmieście Południowe
Mercure Warsaw Grand
Mercure Warsaw Grand
#14 of 123 in Warsaw
4.5 of 5 bubbles 2,029 reviews
Polonia Palace Hotel
#5 of 123 in Warsaw
4.5 of 5 bubbles 2,565 reviews
Show Prices
Show Prices
Show Prices
Śródmieście Południowe
Hampton by Hilton Warsaw City Centre
Show Prices
Show Prices
Show Prices

Been to Mercure Warszawa Centrum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Warszawa Centrum

Property: Mercure Warszawa Centrum
Address: Ul. Zlota 48/54, Warsaw 00-120, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Luxury Hotel in Warsaw
#16 Business Hotel in Warsaw
#16 Romantic Hotel in Warsaw
#18 Family Hotel in Warsaw
Price Range (Based on Average Rates): €
Hotel Class:4 star — Mercure Warszawa Centrum 4*
Number of rooms: 338
Official Description (provided by the hotel):
Mercure Warsaw Centrum hotel is located in the heart of the city and opposite to Palace Of Culture & Science-the icon of the capital city. Offices of international companies are in walking distance. Across narrow street from Mercure Warsaw Centrum hotel new generation multifunctional complex Zlote Tarasy is located (shopping, cinema, entertainment, Hard Rock Cafe, Aquarium Jazz Club). Hotel is located only 2 min. away from Central Railway Station.This 4-star business hotel combines fine polish hospitality, international cuisine and modern business facilities (high speed & wireless internet. Hotel has 338 comfortable air-conditioned rooms (suites, standard, Executive and non-smoking). You can enjoy the traditional Polish as well as international Menu in our "Winestone Restaurant" and have a good choice of specially selected wines. To relax, the hotel offers Fitness Center including sauna, jacuzzi & gym. The Mercure Warsaw Centrum hotel is the best location for international events, exclusive board meetings and seminars - 11 conference rooms with modern multi-media equipment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ebookers, Hotels.com, Expedia, ACCOR, Booking.com, TripOnline SA and HotelQuickly so you can book your Mercure Warszawa Centrum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Warsaw Hotel Warsaw
Warsaw Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing