My wife and I stayed at your 4 star hotel for 4 days in July 2017. From the moment we arrived and during our stay all hotel staff were polite, friendly and really made us feel welcome. Our room with balcony was very clean and tidy and facilities were excellent....which included a fridge, safe and lots of storage for clothes and shoes. The safe was electronic and very easy to use. We had stunning views of the surrounding forest and outside parking was free. The wellness centre was well equipped and included changing lockers, showers, a swimming pool, two Jacuzzi's, sauna, steam room and relaxation areas. Make sure you take your towelling robe from your room to use as these are not provided although you are given a towel. There was also a gym. The breakfast buffet was excellent and had a wide choice, including hot and cold dishes....Finally access to nearby restaurants and Zakopane centre is easy and you can either walk, take a taxi or a local bus. A memorable stay and we would be very happy to return.