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Traveller rating
215
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18
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9 - 14 of 417 reviews
Reviewed 19 February 2022

Shocking Sub standard for a 4star hotel won't def. be coming back. Pros: nice beds, breakfast buffet, spa and swimming pool although super crowded. Cons: non existent room service: half of beds are done, no tea cups next day, rubbish nappies still in bin. Everything costs extra(parking, breakfast), restaurant has abysmal slow service: waited 1h for our food twice. Parking situation is just bad if you arrive on the weekend. They will send you around and you have to search for a parking yourself. I don't know if this hotel is just mismanaged or the whole Radisson blue brand is just sub average.

Date of stay: February 2022
Trip type: Travelled with family
Thank Bastecio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zakopane Recepcja, Marketing at Radisson Blu Hotel & Residences Zakopane, responded to this reviewResponded 26 March 2022

Dear Bastecio,
thank you very much for your opinion. We are sorry to see that you are not satisfied with your stay at our hotel.
We sincerely apologize for any inconvenience caused.
If we can still help, please contact us.
Best regards,
Patrycja Front Office Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2022

Big plus for breakfast. Best choice of products I have never seen before. Restaurant for breakfast is to small for the number of quest, so it can get really crowded.

Minus for not properly cleaned room when we checked in. We had to call 3 times reception to get the room cleaned. No shower gel in bathroom, two shampoos instead??

Date of stay: January 2022
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank dbobin556271
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zakopane Recepcja, Marketing at Radisson Blu Hotel & Residences Zakopane, responded to this reviewResponded 22 January 2022

Dear dbobin556271,
thabk you for your opinion. We are glad that we could host you.
We apologise for any inconvenience!
Hope to see you again.
Best regards,
Patrycja Front Office Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2022

I have stayed one of the best hotels in Zakopane, with the best mountain view. View from balcony is exceptional, even I was thinking not to go out of hotel, during day light :) SPA is one of the best I have experienced, definitely recommended, especially mountain full body massage,

Date of stay: January 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank burakozatay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zakopane Recepcja, Marketing at Radisson Blu Hotel & Residences Zakopane, responded to this reviewResponded 12 January 2022

Dear burakozatay,
thank you for your opinion about Radisson Blu Zakopane. I hope you will visit us again! :)
Grettings from Zakopane,
Patrycja Front Office Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2022 via mobile

Zakopane is a winter place to be , plenty of snow , nice attractions, good food and loads of scenery to see ..the hotel slid a Radisson type and you will find exactly of what to expect , good abundant breakfast , clean rooms and good service ..nice spa and night bar

Date of stay: January 2022
Trip type: Travelled with family
Thank 474adriang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zakopane Recepcja, Marketing at Radisson Blu Hotel & Residences Zakopane, responded to this reviewResponded 12 January 2022

Dear 474adriang,
thank you for your opinion. I am glad that you enjoyed your stay at Radisson Blu Zakopane. I hope you will visit us again! :)
Best regards,
Patrycja Front Office Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2022

Recently with my family we again stayed at your hotel. As usual we enjoyed it very much. The hotel staff provided good service. They have been very kind and willing to help.
Our special appreciation goes to the Administrator, Barbara Stasiuk, for her extra efforts. She patiently helped us to figure out the unusual and stressful situation with the bank payment.
Once again, we felt the benefit when people treat each other in harmony with the Golden Rule given by Jesus Christ: “All things, therefore, that you want men to do to you, you also must do to them…” (Matthew 7:12).
See you next time

Date of stay: December 2021
    • Value
    • Rooms
    • Service
Thank vladislafus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Zakopane Recepcja, Marketing at Radisson Blu Hotel & Residences Zakopane, responded to this reviewResponded 12 January 2022

Dear vladislafus,
thank you for your opinion. I am glad that you enjoyed your stay. I hope you will visi us again.
Best regards,
Patrycja Front Office Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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