Rented a suite in the so called residential part (linked with the main building via corridor). The room was large enough and comfortable. Some minor issues concerning the cleanliness (an old dirty towel left hanging on the heater), but except for that really nice. The location - a plus, yet, I would put a big question mark on the whole of Zakopane. The issues to point out: breakfast - the capacity of the restaurant not adequate to holiday peak (but the service tried to react and resolve as they - a fair effort), then the outside parking (residential part) - the ticket machine (one on the entry barrier side) froze or something causing problems when trying to enter, and last - the hotel restaurant opening at 3 pm... being there with small kids, we had to use room service for lunch (not convenient at all). Generally however, a good experience and worth recommendation.

The hotel is very new, the rooms are well equipped, you get water for free. The gym opens 24 hours, you will find a 20 m pool and the wifi is very strong. After complaining the missing housekeeping they solved the problem at once.

The check in was not organised well and they didn’t work very professional, because they started to do things before finishing what they started before. So we had to wait too long.
The structure of the breakfast room is very bad. I can’t imagine that this room was created by someone who ever used a breakfast buffet in a bigger hotel. There is not enough space for people trying to get the food at the buffet. If you made it keep an eye of your plates on the table, otherwise they take it even if there’s still food on it.
Not everyone of the staff is polite. Be happy if you find someone you can talk to in english.
Be happy if the housekeeping service visits your room, sometimes it happens before 4 p.m., sometimes it doesn’t happen at all and if it happens the cleaning of the room is often not more than very superficial.
Everybody knows that hotels try to save water and energy. So they ask their guests to hang the towels on the rack as a sign that they will be reused and not changed - you will find the note in the bathroom. Even if you follow this note, in this hotel they will change all the towels nevertheless.
I can’t believe that this hotel belongs to the Radisson Blu hotel chain and that it got so many positive ratings - most of them over the level 9. Compared with my own experiences on my 8 day stay I must assume that they are not real. The total rating of the hotel unfortunately seems to be an ordered rating.