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All reviews bottle of prosecco on arrival free mini bar bowl of fruit hot tub complimentary soft drinks main square amazing hotel junior suite refilled daily perfect location free fruit coffee machine double shower little touches welcome drink fantastic shower
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Reviewed 17 September 2018

First Impressions
If you are arriving at night and it's your first time in the city then, like us, you might be spooked by the drunks on the side streets and the number of puds and wine bars in the area. The hotel however was located right by the main square and more decent to roam around. Surprisingly our room was quite and had a very good and comfortable sleep. Like the room decor a lot, not your usual chain hotel type of setup.

Parting Impressions
Staff was very helpful and friendly. The bathrooms were slight on the small side but it did not bother us. The best thing about this hotel was the location since it right in the centre of the old city. And mini bar is free too!

Room Tip: Get one on the higher floors or away from the square otherwise I suspect it's going to be noisy.
  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Li11i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 19 September 2018

Dear Guest,

Thank you for the time you spent you to write a comment about our Betmanowska Residence.
We are glad that you appreciated our strengths at the same time we are pleased that your stay in Betmanowska Main Square Residence was successful.
We invite you in the future.
Greeting
Zyta Rydzik Manager
Betmanowska Main Square Residence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile

Modern hotel in the middle of the Main Square, lots of noise outside but as soon as you close the double windows you hear very little from outside.
The room is large, modern and clean with 4/5 english speaking news channels on the TV. Welcome bottle of wine with a bowl of fruit and a fridge with soft drinks which is replenished every day. Double jetted bath in room with large shower.

Breakfast was a large choice of breads, salads, cheese etc sausage, beans, mushrooms and a choice of cooked eggs give enough choice for everyone and at 29.99 zolty it was good value.

Helpful staff will book tours, taxis and give advice on where to visit.

If i have to find fault it would be there is a bit of a wait on cooked eggs at breakfast so order as soon as you go in to avoid delay. The bathroom is modern glass with blinds but you can still see through them which is fine for couples. As i said i'm trying to find fault and would return again and recommend to family and friends.

Stayed: September 2018, travelled as a couple
Thank ged1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 17 September 2018

Dear Guest,
Thank you for your kind words about our Aparthotel. We are very happy to hear that you were satisfied with Your room.
Thank you for appreciating our staff, who make every effort to stand at the height of the task.
Our priority is always our guest satisfaction.
I am glad we fully exceed your expectations. I hope, that after having such a positive experience, you will become a regular guest in our country and at our Aparthotel.
Best Regards,
Zyta Rydzik,
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018

We had a room on the 4th floor overlooking the square so was nice to make use of the elevator. We arrived via train from the airport and then walked to the square from the station. Our room was spacious and clean with the bath/shower updated and included a jetted tub though we did not make use of. One tiny suggestion for the shower would be to come up with a solution so that the water from the shower doesn't flow out onto the rest of the tile bath, we had to use a couple of towels to handle the overflow. It was a pleasure making reservations directly with the hotel via email. The staff was always welcoming and helpful which we utilized to help with arrangements to visit Auschwitz and to arrange a car for transport to the airport. Housekeeping also did a wonderful job. A fully stocked buffet is available for breakfast as well as cooked to order items. If you are looking to stay on the square I urge you to consider the Betmanowska.

Room Tip: Request a room overlooking the square.
  • Stayed: May 2018, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Koozzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 17 September 2018

Dear Guest,
Thank You for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you appreciated location, accomodation ,extras in the room and our breakfast served with the best local products. Thank you also for the information about incorrect water run-off already checked.
I`m pleased that you appreciate our staff and the services we provide.
We invite you in the future.
Best Regards
Zyta Rydzik
Manager
Betmanowska Main Square Residence

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Reviewed 13 September 2018 via mobile

This hotel is very anonymously located at the main square and close to the Cathedral. You can’t find a more centrally located hotel. Very kind staff, large modern room and bathroom, great breakfast, and free Prosecco on arrival. So why not the top score? Well, you probably have to upgrade the standard room to more superior level as my room was without a window to open or look out. Ok for one night, but ask for a room with a view if you want to stay longer.

Stayed: September 2018, travelled on business
Thank Gourmettrollet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 14 September 2018

Dear Guest,
Thank you so much for choosing Betmanowska Main Square Residence like also for time to put this review on the website. It is a pleasure to read that you enjoyed your stay. It is a very good information that you enjoyed room and services we offer.
Thank you for the note regarding window. Great that you've had a comfortable stay and really enjoyed the amenities.
It was a pleasure having you as our guest and we would love to have you back anytime and next time we invite you to the rooms with a view of the main square !
Best Regards
Zyta Rydzik
Manager

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Reviewed 11 September 2018

A comfortable hotel with luxury touches that suited our needs - (Mum, 2 teenagers and 1 Grandparent). As the hotel is located on the main square there is no car park but the taxi can drop you off just around the corner. Our room was lovely, two bedroom split level apartment overlooking the main square. It consisted of a main lounge with sofa bed, plenty of storage, dining table (one bedroom with large bed, 2 x mini fridges, jacuzzi, separate sauna and a lovely bathroom with double shower cubicle) Bedroom 2 upstairs as its a split level consisted of the same minus the sauna and there was also a separate shower room off the main lounge for anyone using the sofa bed. Rooms were clean, beds comfortable with good linens and dark with electric shutter blinds. Great views onto main square and surprising quiet. The trumpeter does play on the hour every hour but this did not disturb us - the hotel provides ear plugs, tea/coffee, slippers and robes. Breakfast was included - buffet service although selection of eggs and pancakes cooked to order. Would stay again and recommended.

Room Tip: Choose a room facing onto the square for a jacuzzi and view.
  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank JJonesGloucester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zyta R, manager at Betmanowska Main Square Residence, responded to this reviewResponded 14 September 2018

Dear Guest,
Thank you for your opinion about our Aparthotel. We are pleased to hear that your stay in Krakow was really good and that we met your expectations We always do our best to make our guests fully satisfied and happy during their stay. Our staff maintains a hard level of work and passion to help you. We hope that you come back to us as quickly as possible then we deserve 5 stars !
Best Regards,
Zyta Rydzik
Manager

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