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All reviews train station old town the main square minute walk great hotel triple room scrambled eggs shopping centre no tea making facilities three star galleria krakowska air con shower cubicle recommend this hotel quiet street short break stayed here for nights
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Reviewed 4 December 2017 via mobile

Me and my partner visited the Ascot hotel at the end of November for the Christmas markets. I cannot fault this hotel, the staff are always happy to help, gave us information on tours available such as Auschwitz and the salt mines. They booked us on the Auschwitz tour and we had a great guide to take us around, very harrowing experience but very in depth information a must do when in Krakow. The staff also helped with directions to different attractions around the city and provided a map and which trams to get to each attraction. The rooms were spotless, very clean. Beds are very comfy and we also had a good shower in the room. Maids came every day to do the rooms. Breakfast was varied with plenty to choose from. The hotel it's self is very close to the main square (stare miasto) about a 5-7 minute walk got you to the centre, which is also where the Christmas market was with plenty stalls to browse and tasty food and mulled wine to have! All bars and restaurants are within this area to. Small kiosks are also dottted around if in need of any bottled water or snacks. Krakow is a wonderful city steeped in history with plenty of things to do, I would recommend this hotel to anyone who wants a good base to travel with good staff and comfortable rooms after a good day exploring. :) big thanks from me and my partner for a lovely stay. :)
Rebecca and Bradley (Newcastle)

Date of stay: November 2017
Trip type: Travelled as a couple
Thank Beckygee01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 28 December 2017

Dear Guests,

We would like to thank you for the such a nice recommendations you have made. And also thank you for your kind towards our staff and the compliments. We are happy to read that you enjoyed every aspect of your stay. The Guests satisfaction is our priority. It was a real pleasure to host you in our hotel and also we hope to welcoming you back again soon.

With Kind Regards
Manager Ascot Hottel

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Reviewed 28 November 2017

We booked the hotel through last minute.com, although you can book direct through their website. It was about 30 minutes from Krakow airport. The rooms were clean and comfortable and the staff were excellent. We had a room at the back of the hotel by the railway line, but we were not effected by it. The breakfast was fresh and plentiful, would definitely recommend and will stay there again when we revisit. A special mention to the young lady on the bar in the evenings, very polite and helpful. Only downside was there was no tea and coffee facilities in the room

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Deege594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 4 December 2017

Desar Guest,

We are delighted to learn that you enjoyed your stay at Ascot Hotel and thankful for praising our staff. The whole team work hard to make sure all our guests benefit the good service. We hope that we will have the pleasure of welcoming you back to Ascot Hotel again! Special grettings from Natalia :-)

With Kind Regards
Manager Ascot Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017

Hotel is situated in the centre of Kraków in a quite place. Comfortable and clean rooms, very good breakfast for everyone, kind staff, pleasant bar... good location for visit old town ...Recommending for

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Hana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 4 December 2017

Dear Madame,

Thank you for sharing your opinion about Hotel Ascot. We are glad to read that you liked our location, staff and breakfast. We hope that we will have the pleasure of welcoming you back soon.


With Kind Regards
Manager Ascot Hote

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Reviewed 18 November 2017 via mobile

We would like to say a huge thank you to all of the wonderful staff at the Ascot Hotel - you truly are a credit to the hotel.

Thank you in particular to Wioletta on reception for all your help in arranging our Auschwitz trip and packed lunches.

All the reception staff were fantastic as was the young lady and guy on the bar in different nights.

We requested a room at the front of the hotel as the train line is to the rear and we were given an excellent room at the front - room 502.

I would definitely return here - the location is fantastic for the Old Town with the main square being only a 10 minute walk away.

A truly lovely stay - thank you.

Date of stay: November 2017
Trip type: Travelled as a couple
1  Thank OoohAhCantona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 4 December 2017

Desr Guest,

Your feedback is much appreciated and has been shared with all our ambassadors. Guest satisfaction is our main goal at Ascot Hotel and it is rewarding to learn that it has been achieved on this occasion. It was a real pleasure to host you in our hotel. We hope to see you again in Cracow and in Hotel Ascot soon. Special grettings from WiolettaJ

With Kind Regards
Manager Ascot Hote

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Reviewed 26 October 2017

Hotel has comfortable, clean rooms; friendly, helpful staff; and good location for train station and old town. The neighborhood is quiet and on a street that has very little traffic. A good place to stay when in Krakow

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank Joseph W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 4 December 2017

Dear Sir,

We would like to thank you for taking your time to write about your experience here on Tripadvisor. Also we are happy to read that you enjoyed every aspect of your stay, especially our localization and work of our staff. We hope that we will have the pleasure of welcoming you back to Ascot soon!

With Kind Regards
Manager Ascot Hote

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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