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“Christmas Market trip”
Review of Ascot Hotel

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Ascot Hotel
Ranked #43 of 265 Hotels in Krakow
Certificate of Excellence
Reviewed 5 December 2017 via mobile

Returned from trip yesterday after been to Ascot Hotel in Krakow. I must say staff at this Hotel were 100% very friendly and helpful. Both reception staff Marta and Viola were more than helpful with information on trips and organised all taxis for us. Very clean and well run hotel. Could not of been more Central to both shopping centre and Xmas markets . We will be returning to this location.

Stayed: December 2017, travelled with friends
Thank Al H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for your kind words. It’s important for us to offer high standard services. Such feedback as yours is a motivation for our staff to be always kind and helpful.
We will have the pleasure of welcoming you back to Ascot soon!
Marta and Viola send you special greetings!

With Kind Regards
Manager Ascot Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 13 of 871 reviews

Reviewed 4 December 2017 via mobile

Me and my partner visited the Ascot hotel at the end of November for the Christmas markets. I cannot fault this hotel, the staff are always happy to help, gave us information on tours available such as Auschwitz and the salt mines. They booked us on the Auschwitz tour and we had a great guide to take us around, very harrowing experience but very in depth information a must do when in Krakow. The staff also helped with directions to different attractions around the city and provided a map and which trams to get to each attraction. The rooms were spotless, very clean. Beds are very comfy and we also had a good shower in the room. Maids came every day to do the rooms. Breakfast was varied with plenty to choose from. The hotel it's self is very close to the main square (stare miasto) about a 5-7 minute walk got you to the centre, which is also where the Christmas market was with plenty stalls to browse and tasty food and mulled wine to have! All bars and restaurants are within this area to. Small kiosks are also dottted around if in need of any bottled water or snacks. Krakow is a wonderful city steeped in history with plenty of things to do, I would recommend this hotel to anyone who wants a good base to travel with good staff and comfortable rooms after a good day exploring. :) big thanks from me and my partner for a lovely stay. :)
Rebecca and Bradley (Newcastle)

Stayed: November 2017, travelled as a couple
Thank Beckygee01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 3 weeks ago

Dear Guests,

We would like to thank you for the such a nice recommendations you have made. And also thank you for your kind towards our staff and the compliments. We are happy to read that you enjoyed every aspect of your stay. The Guests satisfaction is our priority. It was a real pleasure to host you in our hotel and also we hope to welcoming you back again soon.

With Kind Regards
Manager Ascot Hottel

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Reviewed 28 November 2017

We booked the hotel through last minute.com, although you can book direct through their website. It was about 30 minutes from Krakow airport. The rooms were clean and comfortable and the staff were excellent. We had a room at the back of the hotel by the railway line, but we were not effected by it. The breakfast was fresh and plentiful, would definitely recommend and will stay there again when we revisit. A special mention to the young lady on the bar in the evenings, very polite and helpful. Only downside was there was no tea and coffee facilities in the room

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Deege594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 4 December 2017

Desar Guest,

We are delighted to learn that you enjoyed your stay at Ascot Hotel and thankful for praising our staff. The whole team work hard to make sure all our guests benefit the good service. We hope that we will have the pleasure of welcoming you back to Ascot Hotel again! Special grettings from Natalia :-)

With Kind Regards
Manager Ascot Hotel

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Reviewed 24 November 2017

Hotel is situated in the centre of Kraków in a quite place. Comfortable and clean rooms, very good breakfast for everyone, kind staff, pleasant bar... good location for visit old town ...Recommending for

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Hana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 4 December 2017

Dear Madame,

Thank you for sharing your opinion about Hotel Ascot. We are glad to read that you liked our location, staff and breakfast. We hope that we will have the pleasure of welcoming you back soon.


With Kind Regards
Manager Ascot Hote

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Reviewed 18 November 2017 via mobile

We would like to say a huge thank you to all of the wonderful staff at the Ascot Hotel - you truly are a credit to the hotel.

Thank you in particular to Wioletta on reception for all your help in arranging our Auschwitz trip and packed lunches.

All the reception staff were fantastic as was the young lady and guy on the bar in different nights.

We requested a room at the front of the hotel as the train line is to the rear and we were given an excellent room at the front - room 502.

I would definitely return here - the location is fantastic for the Old Town with the main square being only a 10 minute walk away.

A truly lovely stay - thank you.

Stayed: November 2017, travelled as a couple
1  Thank OoohAhCantona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 4 December 2017

Desr Guest,

Your feedback is much appreciated and has been shared with all our ambassadors. Guest satisfaction is our main goal at Ascot Hotel and it is rewarding to learn that it has been achieved on this occasion. It was a real pleasure to host you in our hotel. We hope to see you again in Cracow and in Hotel Ascot soon. Special grettings from WiolettaJ

With Kind Regards
Manager Ascot Hote

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Additional Information about Ascot Hotel

Address: ul. Radziwillowska 3, Krakow 31-026, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto , Wesoła Zachód
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#37 Romantic Hotel in Krakow
Price Range: €36 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ascot Hotel 3*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Ebookers, TripOnline SA, 5viajes2012 S.L. and HotelQuickly so you can book your Ascot Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ascot Hotel Krakow
Hotel Ascot Krakow

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