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Reviewed 2 April 2018 via mobile

Very good hotel , with a nice room, great breakfast , pleasant staff and a good bar restaurant, the Oscar’s bar
It’s very well located, near to the old town, close to the railway station and tram lines.
A perfect place to stay in Kraków

Stayed: March 2018, travelled with family
1  Thank viatger2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna_Domanska, Operations Manager at Vienna House Andel's Cracow, responded to this reviewResponded 30 April 2018

Dear viatger2015,
Thank you for the review and for specifically pointing out our aces: nice room, great breakfast, pleasant staff, good bar and location. And we are very glad you enjoyed your stay with us and we look forward to your forthcoming return to Vienna House andel's Cracow.
With kind regards,
Joanna Domańska
Operations Manager

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Reviewed 24 March 2018

we arrived at the sister hotel,,chopin..and was redirected to the andel..the reception was very friendly and always helpful.the rooms are warm and well equipped,comfy beds and clean towels each day....breakfast was fab...plenty of choice hot and cold stuff..all well presented and tasty...the hotel is close to the center and handy for all the local attractions

  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank neilheysham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna_Domanska, Operations Manager at Vienna House Andel's Cracow, responded to this reviewResponded 30 March 2018

Dear neilheysham,
Thank you for sharing your positive experience on TripAdvisor.
We do appreciate your great opinion regarding your recent visit in Vienna House andel's Cracow. Thank you so much for all your nice words. We hope that your travels will take you this way again as we would love to welcome you back!
With kind regards,
Joanna Domańska
Operations Manager

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Reviewed 24 March 2018 via mobile

Just had a great stay at this lovely hotel. The staff were very accommodating. Hotel has very modern decor and we stayed in a standard room and have to stay it was perfect. Bathroom lovely and clean with a great shower. Room slightly small at one side of the bed but I’m just been picky. Mini bar overpriced in my opinion so suggestion to stock up with essentials from any supermarket nearby.

The restaurant on ground floor has great food, drinks overpriced in comparison to places a little walk away.

Location was excellent short walk to all main attractions. Really pleasurable stay and would highly recommend.

Stayed: March 2018, travelled as a couple
Thank 164Mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna_Domanska, Operations Manager at Vienna House Andel's Cracow, responded to this reviewResponded 31 March 2018

Dear 164Mary,
Thank you very much for taking the time giving us such an excellent review and the highest rate. We are pleased that you had a great stay with us and we could meet all your expectations. It is so nice to hear you liked our bathroom, staff, restaurant. As you mentioned the location is great to make a base to explore what Krakow has to offer.
Please do not forget to recommend us to your friends. We are looking forward welcoming you again soon in Cracow.
With kind regards,
Joanna Domańska
Operations Manager

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Reviewed 24 March 2018 via mobile

As we've never been to Krakow before, we chose this hotel mainly because of it's location. It's literally next to the bus station, and 1 block from the Stare Miasto (old town). Also next to, literally, a shopping center.
The location is really the best and the service is awesome: we arrived before and there wasn't any problem with the early check in.
The bar below is good but not the best.
Totally would come back.

Stayed: March 2018, travelled as a couple
1  Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna_Domanska, Operations Manager at Vienna House Andel's Cracow, responded to this reviewResponded 31 March 2018

Dear Stephanie W,
Thank you so much for your visit to Vienna House andel's Cracow and for posting a review.
I was happy to read that you enjoyed your stay with us and enjoyed our service. As you mentioned the location is great to make a base to explore what Krakow has to offer.
I hope that you will come and stay with us again soon.
Best regards,
Joanna Domańska
Operations Manager

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Reviewed 14 March 2018 via mobile

Hotel is quite new so rooms and falsities are in a very good shape. It is located just outside the biggest shopping mall in Krakow.

A walk from the hotell to the old town and famous square takes about 10-15 minutes -depending on how fast you walk. Outside the hotell you have connection to almost all Tram lines. In the basement if the shopping mall you have also the train station witch have direct connection from Kracow airport. So as you probably understand it is a very centralize located hotel -if target is to stay down town Kracow.

The service at the hotel is very professional and friendly. Defiantly a hotel I would recommend.

Stayed: March 2018, travelled on business
Thank Rolf T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna_Domanska, Operations Manager at Vienna House Andel's Cracow, responded to this reviewResponded 20 March 2018

Dear Rolf,
thanks for your kind words and compliments, we are almost 11 years on the market and it is great to be considered as new, we certainly spend a lot of effort to maintain our facilities always on top level. It is also nice to hear that you appreciated our professional service. Thank you for your recommendation and hope to see you again soon.
With best regards,
Joanna Domańska
Operations Manager

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