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2 - 7 of 24 reviews
Reviewed 10 February 2018

A fantastic cheap and cheerful hotel. For the bad reviews - you get what you pay for and it's as simple as that. We needed a budget base to stay close (ish) to the centre of Krakow and this ticked every box. The walls are thin that's the only down side. Oh and the pillows aren't great but the beds are really comfy the shower temp / force is fine and the rooms are clean. They're not spotless, some chips in the door and a few marks on the walls etc but are you eating off of this door? Are you sleeping on the wall? ... No you're not. The Wi-Fi was good for 3 days but the 4th it was a bit dicky. The breakfast buffet is WELL WORTH THE MONEY. It costs 20ZL per person which works out around £4.50. It starts at 7am and finishes at 10am. They bring out fresh salads i.e. mixed feta cheese tomato olives (delicious) as well as fruit bread, normal bread to toast with butters jams etc. Selection of meats and cheeses as well as cereal and fruit and all you can drink tea coffee and juice. Winner. There's a tram service opposite the hotel. The number 18 and 52 go into the centre and it takes no more than 10 mins. The trams run till around 11.30pm I THINK but it could be slightly later. Again cheap as chips, 2.20ZL for a 1 way ticket which is around 50p. Stay here and save your money for the tours and site seeing in Krakow. Also, The staff are very friendly which always helps ;-)

Stayed: February 2018
Thank mocha_upo88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NowaPanorama, Właściciel at Nowa Panorama Hotel, responded to this reviewResponded 19 February 2018

Dear Guest, thank you very much for your positive opinion. We are glad that your stay was nice. We're still renovating rooms and working to remove any inconveniences. Soon we will sign a new contract with the internet provider and this service will improve. Trams run all night but in every 30 minutes. It's great that you enjoyed our home-made breakfast. We hope that you visit us again. Greetings from Cracow. Nowa Panorama team.

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Reviewed 4 February 2018

Staff friendly and helpful. Room clean and basic and could do with a coat of paint. Breakfast was good but couldn't see any coffee so asked for white coffees and was shocked with an 80 zloty bill on check out as it wasn't mentioned that we had to pay for them.

Room Tip: Hotel was in quite location only noise was from the trams
  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank duotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NowaPanorama, Właściciel at Nowa Panorama Hotel, responded to this reviewResponded 6 February 2018

Thank you for your comment. Coffee can be made by the guests themselves in the breakfast buffet. Coffee from the machine is additionally payable and this information is given at the bar. However, we apologize for this situation. We invite you to visit our Hotel again. Hotel stuff of Nowa Panorama Hotel

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Reviewed 2 February 2018

Noisy guests, WIFI connection that doesn't work , TV doesn't work and poor hotel services.

Stayed at the hotel for 4 nights and was extremely disappointed. Its in the middle of nowhere, had no drink making facilities in the room, WIFI that did not work - so I had to use my phone data (of which I ran out of) , only one plug socket for appliances. The room was only cleaned once for the 4 nights I stayed and neighbouring bedrooms were so noisy It was very difficult to sleep. Breakfast in the morning was also very cramped as the dining area was tiny.

  • Stayed: January 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NowaPanorama, Właściciel at Nowa Panorama Hotel, responded to this reviewResponded 6 February 2018

Thank you for your comment. I assure you that we are in the process of modernization and we are working to remove any inconveniences that you are writing about. We invite you to visit our Hotel again. Hotel stuff of Nowa Panorama Hotel

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Reviewed 23 September 2017

Stayed at panorama hotel for four nights b&b 17th Sep - 22nd Sep , found the hotel very good , very helpful reception, nothing was a problem, very good breakfast, clean towels very day, tram stop 5 mins walk for getting to krakow, also hotel safe in reception for your personal belongings ( no charge ) , also we where able leave our luggage on our last day in a storage area, and collect later ( no charge) . The only things we would have liked in our room was a kettle & for hot tea/ coffee after a day out. On our departure the Manager asked if we enjoyed our stay and shook hands with us , witch I thought was a nice touch, we would fully recommend this hotel for a budget break.

Room Tip: High foor would be ideal
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank michaelduffin475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NowaPanorama, Właściciel at Nowa Panorama Hotel, responded to this reviewResponded 28 September 2017

Thank you for such good opinion. We are happy that you enjoyed your stay at our hotel. We hope to see you again in Cracow. Hotel stuff of Nowa Panorama.

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Reviewed 26 July 2017

£26 a night should have told us something right? Right! It was roughly £20 per night too much though. The staff were unfriendly, the rooms as basic as you can get and extremely uncomfortable beds. Handy for the tram though into Krakow but that's about it really.I don't know how many bedrooms there are but there are only a handful of tables for breakfast. We got there just after 07.00 and couldn't get a seat. Would I stay there again.. No.

Room Tip: Don't choose here
  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank nick r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NowaPanorama, Właściciel at Nowa Panorama Hotel, responded to this reviewResponded 1 September 2017

Thank you for your comment. I assure you that we are in the process of modernization and we are working to remove any inconveniences that you are writing about. We invite you to visit our Hotel again. Hotel stuff of Nowa Panorama Hotel

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