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“Nice price, great location, surprisingly good breakfast”
Review of Hotel Wyspianski

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Hotel Wyspianski
Ranked #90 of 267 Hotels in Krakow
Reviewed 13 November 2017

The Wyspianski seems to be a hotel for large crowds. It's not expensive and full of tourists, students and groups. It wasn't noisy, I have to add. This fairly big hotel looks really humble, but this is ok for the price. The room was ok too, while the renovated bathroom was really classy. The real surprise was the breakfast, which was splendid and could easily beat some four stars hotels.
The location is absolutely awesome. Only a few meters from the Galeria Krakowska and the train station and only about 15 Min. from Wavel Castle and 10 Min. from the city center. Since most people arrive with the train or by plane, the location is better than hotels which are at the very center of Krakow. Also the post office is only a few meters away and the bus station is right in front of the Wyspianski.
The room is and comfort is only 3 stars, but the breakfast and location in combination with the price makes this 4 star choice for this price class.

  • Stayed: October 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Pascal2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agata_Marketing, Manager at Hotel Wyspianski, responded to this reviewResponded 14 November 2017

Dear Pascal,
thank you for your detailed feedback regarding your recent stay at Wyspianski Hotel. We are happy that we met your expectations, and you took the advantage of our great location, which is very convenient :) Please, do not hesitate to visit Krakow in the future and choose Wyspianski Hotel again. Hope to see you soon!
Greetings from Krakow!

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Reviewed 10 November 2017

2nd visit to the Hotel Wyspianski was just as good if not better than the first. The hotel is in an excellent location (5 mins from the main square)
We were in the superior rooms at the front of the hotel overlocking the city, a lovely room.

I like everything (nearly) about this hotel, the staff are amazing.

The only niggle is the breakfast, I wasn't keen on this however everyone else seemed fine with it.

The rooms are spacious and kept really clean, no complaints at all.

When I visit Krakow again, I will be staying in the Hotel Wyspianski.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Major_Parts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agata_Marketing, Manager at Hotel Wyspianski, responded to this reviewResponded 14 November 2017

Dear Guest,
Thank you for sharing this nice opinion with us. We are happy, that Wyspianski Hotel met your expectations again and you had a great time in beautiful Krakow and the room was to your liking. We hope to welcome you back soon again in our hotel for your third visit :)
Greetings, Agata - Wyspianski Hotel

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Reviewed 3 November 2017

Stayed at the Hotel for two nights in a group.

Hotel is in a great location in the middle of Krakow, right near city centre with great transport links. Hotel has ample parking and space for cars and buses for pick up. The hotel also has a bar.

Check in was relatively easy, and even with seven people was a quick process - although the staff did send us repeatedly in the wrong direction. Rooms are very budget, with no tea and coffee making facilities in room. No safe in room either. Bathroom was clean but mould was around toilet, and shower was very small. Desk in room for working and Wi-Fi provided in the Hotel was speedy - 32mps. Ample amount of plug sockets. Beds were okay but no extra pillows and were slightly hard. Television flat screen HD, but limited channel selection. Maid service operated on two days, very efficient and cleaned rooms. Heating slightly odd- thermostats controlled in rooms when the heating was on, but couldn't actually be turned on in room but by hotel themselves, some in group were very cold in night. Lots of school groups, so can get noisy with 30+ kids on floors etc, although we had no problems.

Breakfast was a continental selection, with limited hot food. Tables were always ample, but not greatest selection of food ever. Wide selection of drinks available and staff helpful.

Dinner was varied, and selection of set menu was okay. Both nights food was nice and three courses were provided. Waiting team very good and food came quickly and efficiently.

Bar was okay, prices very average and small. Bar can get busy early evening so get down early to get a seat.

Overall an average hotel that was good value for money, great location to Krakow.

Room Tip: Premium rooms best, and ones facing outwards. Avoid school groups.
See more room tips
  • Stayed: November 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank GPerfect2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agata_Marketing, Manager at Hotel Wyspianski, responded to this reviewResponded 7 November 2017

Dear Guest,
Thank you for sharing your detailed opinion about Wyspianski Hotel, we appreciate it.
We will be pleased to host you again in the future, whenever you decide to come back to the beautiful Krakow.
Best regards,
Agata - Wyspianski Hotel

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Reviewed 2 November 2017

Large hotel in city centre, a few minutes walk from Old Town and main square. Also convenient for railway station and trams. Room was clean and hotel staff friendly and helpful. Car park large enough for buses so hotel popular with large groups, including school groups, meaning reception area can be busy and chaotic. I slept well but heard others complaining at breakfast about noisy guests. I would certainly consider staying here again, its location was so convenient.

  • Stayed: October 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank elmdalian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agata_Marketing, Manager at Hotel Wyspianski, responded to this reviewResponded 7 November 2017

Dear Guest,
Thank you for your opinion, we appreciate it. Yes, it is true, we are a popular hotel - both for groups and for individual guests. However we try to do our best to make the stay comfortable for all. We are happy, that we met your expectations and you took the advantage of our central location and had a great time in Krakow.
See you in the future! Greetings from Wyspianski Hotel

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Reviewed 31 October 2017

This is the worst hotel we have ever stayed in. Why?

Booked in on a bed and breakfast basis for four nights but on our first evening told we could not dine in the restaurant due to several group bookings. We were not informed about this on check in. Reception staff could not confirm if we would be able to eat there on other evenings during our stay. Decided to take our business elsewhere. What Hotel only has 150 seats in its restaurant when in fact it has 231 rooms? (Most of these would be double rooms at that)!! In fact on one morning we were squeezed into a conference room for breakfast to make way for several school trips who were using the restaurant.

Disruption to sleep on first two nights. First night, English teenage girls in the room next door making a lot of noise and running around in the room and their friends mistakenly banging loudly on our door. We complained to reception staff on two occasions about the noise and despite their teacher being contacted twice and having a word with the girls the noise continued. This was at 11.30 pm . Reception staff did not care about the disruption and informed us there would be no teenagers staying on our floor from the following day and we would not be charged for our first night (but on checking out of the hotel nothing was mentioned about a refund). Even more annoying was the fact we had paid for an upgrade to a premium room.

Disrupted sleep on the second night in that we could hear young people running up and down corridors. While this was not on our floor the noise echoed round the hotel. We contacted reception who said they could see nothing on their cameras (but we never saw any cameras). Again this was at 11.30 pm. This is a major concern in that the young people (whatever their nationality) were obviously not being supervised by teachers. We feel the hotel should have a code of conduct of behaviour for school trips.


This hotel is more concerned with school trips travelling through Europe with groups coming and going at all times of the day and night. We felt large groups were treated as priority over us during our stay and were made to feel like second class citizens.

If you like a quiet hotel then do not stay here. I cannot emphasise this enough.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Jackie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agata_Marketing, Manager at Hotel Wyspianski, responded to this reviewResponded 7 November 2017

Dear Jackie,
thank you for your feedback you shared with us. We always try to do our best, so we are sorry to read, that we failed to meet your expectations. All feedback are important to us, we have shared your feedback with the relevant managers, to improve our services.
Greetings from Wyspianski Hotel

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Additional Information about Hotel Wyspianski

Address: ul. Westerplatte 15, Krakow 31-033, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto , Wesoła Zachód
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#44 Business Hotel in Krakow
Price Range: €39 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Wyspianski 3*
Number of rooms: 231
Official Description (provided by the hotel):
While the front of the building doesn't promise much, the WYSPIANSKI Hotel is well worth every one of its three stars. On 4 floors you can find 231 rooms with bathrooms, each of them equipped with TV, telephone, Wi-Fi and hairdryer. The PREMIUM rooms offer extra coffee and tea making facilities. We are family friendly (special discounts for children). Our hotel is also adapted for disabled people! Hotel in a very center of the city! ... more   less 
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Also Known As:
Wyspianski Hotel Krakow
Hotel Wyspianski Krakow

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