We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (726)
Filter reviews
726 results
Traveller rating
309
237
103
44
33
Traveller type
Time of year
LanguageAll languages
More languages
309
237
103
44
33
Show reviews that mention
All reviews the main square old town early hours high ceilings street noise reception staff excellent location third floor room was large breakfast room wonderful hotel bars and restaurants salt mines breakfast was excellent scrambled eggs yogurt doorman
Filter
Updating list...
68 - 73 of 726 reviews
Reviewed 25 September 2017

Excellent location
Great Staff
Very Nice Breakfast
Clean room
Very friendly and helpful front desk
Close to Old City Center
Close to main train station
Quite place
Recommend it for sure
Will be back again

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Alaeden J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

Great place hotel was well positioned just off the main square. The tours we did were excellent Salt Museum being the tops a must visit, amazing place. Food was excellent the places we had our meals at good value. Plenty of bars we found one real ale place off the main square. All in all great short break away would recommend to anyone thinking of visiting here.

  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
5  Thank Den821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017

I would highly recommend this hotel. As well as being very central to all our needs, it has an old-fashioned quality sadly missing from most establishments now. The breakfasts were all that could be asked for. A big thumbs up!

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank lynessbbms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_Manager_WII, staff at Grand Hotel, responded to this reviewResponded 28 February 2018

Dear Sirs,

Thank you very much for sharing your opinion on TripAdvisor. We are really glad to hear that you liked stay here and our cuisine . It was a pleasure to host you in our Hotel and we hope to see you again. We look forward for the recommendation.

Best regards
Grand Hotel Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017

A perfect hotel in the center of krakow. The rooms were nicely decorated and very clean. The service was always attentive and helpful. The restaurant had an upscale kitchen. The overall impression corresponded to my expectations.

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
Thank tatianarott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

The service was excellent, staff friendly and helpful. We were a block of the beautiful market square and many interesting and entertaining options on the square. We wished we could have stayed longer!

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Service
5  Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_Manager_WII, staff at Grand Hotel, responded to this reviewResponded 3 March 2018

Dear Patricia,

Thank you very much for your kind words. They mean a lot to us and we are glad that we could meet your needs. Our staff always tries to do the best to meets the Guests’ expectations and we are very thankful for the appreciation. It was a pleasure to host you in our Hotel and we hope to see you again. Our guests satisfaction is the top priority for us. Feel free to visit us again !

Greetings from Kraków
Grand Hotel Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews