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All reviewswawel castleold townrooms are basicminute walkclose to city centrenice hotelunderground parkingpriced hotelwalking distancefree wificonvenient locationgood sizecleaned dailynice staythe main squarebusiness tripair con
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Reviewed 9 July 2018 via mobile

Stumbled on this accommodation last minute after our apartment reservation was cancelled unexpectedly. We were so glad to have found somewhere to stay after our long journey and the reception staff made booking our room and checking in very straightforward. They even recommended a quick fast food shop for a late night tea on our first night. The kebab shop round the corner is incredibly cheap and delicious in equal measure.

Rooms are basic but perfect for our needs. They were cleaned daily and we were able to get extra pillows and towels brought to our room. Ice and glasses were also readily available from the bar to go with our drinks from the petrol station shop next door. For any other supplies a supermarket is just over the road.

The ibis is around 10/15 mins stroll away from the old town, very handy for the river and close to the Jewish district. Couldn’t fault the location and if you can’t be bothered walking after a long day Uber’s to the other side of the city were only 10plz (£2)!

Stayed: July 2018
Thank cheesethief85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wojtek K, Guest Relations Manager at ibis Krakow Centrum, responded to this reviewResponded 10 July 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 June 2018

Very pleasant check in staff, and the room was up to and even better than normal Ibis standard. Room was very clean. The Bar and Restaurant staff very polite and there is a patio where you can eat, drink and smoke. Not too far from places of interest, but out of the busy area. There was a problem with my bill which I discovered after check out, but after an email the staff rectified this very quickly

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

Overall good standard, room was everything you need and was cleaned to good standard. Only downside to the room was the quality of the hair dryer , i could of done a better job drying it with my breath . Good choice off food just not to out usual palette.

Stayed: May 2018, travelled as a couple
Thank Callum W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wojtek K, Guest Relations Manager at ibis Krakow Centrum, responded to this reviewResponded 4 June 2018

Dear Callum,

Thank you for your kind review and feedback.
Apologies for the condition of the hair dryer.

Kind regards,

Wojtek Kogut
Guest Experience Manager Kraków

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2018

We stayed in the Ibis, Krakow for three nights on tour to see Auswitch, Auswitch Birkenhaum and the Salt Mines.Room was clean, and services every day. The bed was comfortable, no problems with the room - spacious enough.
The staff assisted us with arranging our tours. Pick up and drop off at hotel. Very convenient. Drivers are skilled, cautious and polite.

Stayed: April 2018
Thank Deadre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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