The hotel is nice, with a good location, and my sisters bed was fine. Mine was wonky, sliding all around. The breakfast was ok, and it’s a short walk of just a couple of blocks to all of the historic areas, so we were satisfied. More
- Free Wifi
The hotel is nice, with a good location, and my sisters bed was fine. Mine was wonky, sliding all around. The breakfast was ok, and it’s a short walk of just a couple of blocks to all of the historic areas, so we were satisfied. MoreShow less
Thank you for your kind review and feedback on your recent stay with us.
I can see it was a good stay here in Krakow with us therefore we are really happy for you.
Hope you will stay with us again in the future.
Guest Experience Manager Krakow
Stumbled on this accommodation last minute after our apartment reservation was cancelled unexpectedly. We were so glad to have found somewhere to stay after our long journey and the reception staff made booking our room and checking in very straightforward. They even recommended a quick fast food shop for a late night tea on our first night. The kebab shop round the corner is incredibly cheap and delicious in equal measure.
Rooms are basic but perfect for our needs. They were cleaned daily and we were able to get extra pillows and towels brought to our room. Ice and glasses were also readily available from the bar to go with our drinks from the petrol station shop next door. For any other supplies a supermarket is just over the road.
The ibis is around 10/15 mins stroll away from the old town, very handy for the river and close to the Jewish district. Couldn’t fault the location and if you can’t be bothered walking after a long day Uber’s to the other side of the city were only 10plz (£2)!
Very pleasant check in staff, and the room was up to and even better than normal Ibis standard. Room was very clean. The Bar and Restaurant staff very polite and there is a patio where you can eat, drink and smoke. Not too far from places of interest, but out of the busy area. There was a problem with my bill which I discovered after check out, but after an email the staff rectified this very quickly
Overall good standard, room was everything you need and was cleaned to good standard. Only downside to the room was the quality of the hair dryer , i could of done a better job drying it with my breath . Good choice off food just not to out usual palette.
Thank you for your kind review and feedback.
Apologies for the condition of the hair dryer.
Guest Experience Manager Kraków
We stayed in the Ibis, Krakow for three nights on tour to see Auswitch, Auswitch Birkenhaum and the Salt Mines.Room was clean, and services every day. The bed was comfortable, no problems with the room - spacious enough.
The staff assisted us with arranging our tours. Pick up and drop off at hotel. Very convenient. Drivers are skilled, cautious and polite.