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Reviews (1,395)
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All reviews sea view private beach junior suite baltic sea old style reception desk poland spa pier polish molo
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Reviewed 7 July 2021

My stay was just perfect, since the beginning with the front desk manager Aleksandra, who managed in perfection my booking.
After with Karolina, who take cared about my coming, and the preparation of my room.
Junior suite with sea view on Baltique sea, just amazing.
During our stay, we have tested thew restaurant, just amazing food, I recommend especially the soup fish (whouah!!!) and the asparagus menu, nothing to compare.
Thanks a lot to the concierge dpt, and all of the team.
Hope to see you soon.

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank ayebamar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 26 July 2021

Dear Mr Ayeb,

It is always a pleasure to receive such positive feedback! Please stay assured that your personal distinction for Aleksandra and Karolina made them very happy. We are very glad that the time spent here brought you a lot of good memories! Please do visit us again very soon!

Kind regards,
Adrian Kowalski
Guest Relations & Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2021 via mobile

It was really good to be back.For sure five star experience. Also I was so happy to see some of the old staff with the highest quality and attention. Breakfast in the room…different but amazing cos Mr Daniel and his team. Thank all of you for yours kindness and professionalism

Date of stay: June 2021
Trip type: Travelled with family
Thank pawellewap
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 4 July 2021

Dear Guest,

Thank you for sharing your feedback after stay at Sofitel Grand Sopot. It is always a pleasure to receive this amount of kind words. We hope that you will visit us again very soon.

Kind regards,
Adrian Kowalski
Guest Relations & Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2021 via mobile

A truly wonderful hotel. First off the building is beautiful, the location literally could not be better, the service is extraordinary, the staff are so friendly and helpful, the rooms are great, the bed is super comfortable, the pool and spa was fantastic and the private beach.. Wow! A beautiful private beach with top service and cheap beer! This was one of the best experiences I have had at a hotel before, I truly can not fault a single thing. The whole team and management should be proud of their hotel. I hope I have the opportunity to return again in the near future, no visit to Sopot would be complete without staying at the Grand Hotel.

Date of stay: June 2021
Trip type: Travelled solo
1  Thank benjamin12015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 10 July 2021

Dear Benjamin,

Thank you for all of those words. It is always a pleasure to receive such positive feedback. I hope that time spent here gave you a lot of good memories and you will visit our hotel again very soon!

Kind regards,
Adrian Kowalski
Guest Relations & Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2021

For the second time, the NDI hosted the workshop in Sofitel. The best hotel I’ve ever been privileged enough to stay at. Gorgeous building and it only gets more breathtaking when you walk in. High-quality rooms. Helpful, friendly staff who go above and beyond to make sure you have the best time. Special thanks to Mrs. Karina Duczmal. It’s been a pleasure working with her. We will definitely come back and I would highly recommend this hotel.

Date of stay: June 2021
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Anna M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 16 June 2021

Dear Anna,

Thank you for a very kind review. We hope that your stay was thing worth to repeat. Please stay assured that personal distinction will be delivered directly to Karina. Please do visit us again!

Kind regards,
Adrian Kowalski
Guest Relations & Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2020

We were a little anxious before our arrival due to covid. However, when we arrived, we felt very safe. Good breakfast served by a very attentive waitress called Aleksandra; freshly squeezed orange juice, scrambled eggs to our liking, cappuccino from the express bar, nothing was a problem( the usual self service buffet was not
available).The supper was enjoyable; an excellent steak washed down with a good wine, followed by a very good chocolate fondant.

Our room was clean with comfortable beds, which could have been a little wider. Good room service.
We were disappointed that was no separate shower only a bath tub very uncomfortable to access.To our rescue came the charismatic and unforgettable Daniel, (the assistant manager at breakfast who we know from previous visits )together with Kacper from the front desk arranged for a stepping aid.
We are returning customers who stayed in the hotel from 31st of October till the 2nd of November.

Date of stay: October 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank V S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 15 December 2020

Dear Guest,

Thank you for a very high rating and all those kind words. We hope that your stay was memorale, and we hope that you will visit us again very soon. Please stay assured that your personal distinction will be transferred to persons mentioned in above.

Kind regards,
Adrian Kowalski
Guest Relations & Concierge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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