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4 - 9 of 122 reviews
Reviewed 22 May 2018

Arrived at the Flora and check-in was fairly efficient.
Upon entering the room though I found only average. There was no A/C so had to have the windows open all night, fortunately it is fairly quiet around the hotel so not a problem. The hotel is only a 3 minute walk from the tram stop to enable you to get anywhere, so that's is good too.
The main issue was the lack of staff in the restaurant and bar. The bar was never open whilst we were there, and the restaurant shuts at 21:00 or thereabouts so no drinks available after that!
In the restaurant whilst the general service was OK, only having a single chef made eating dinner a very long process!! Some people in the restaurant didn't even get desert because they were told it would be an hour!! After 2 courses, I left and jumped on a tram to a p[lace where I could get strudle and beer in town....

  • Stayed: May 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank fred146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraOlomouc, Manažer komunikace s hosty at Hotel Flora, responded to this reviewResponded 8 August 2018

Dear fred146, thank you for choosing Hotel Flora and your feedback on our services. We are very sorry that we haven´t fully met your expectations. I can assure you your comment will help us improve our services. We are looking forward to welcome you again in our hotel in the future. Hotel Flora Team

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Reviewed 6 April 2018 via mobile

At check in due To a language barrier, we got off to a rocky start. But. Jiří made up for it. So the check in was not so bad. The room was very plain. No coffee, but there was a fridge. The tv only had Czech Slovak and German programs. There was English shows and movies, however they were dubbed into Czech Slovak or German. I brought my own wires and tried streaming to the tv. But it was not capable of streaming or an auxiliary hdmi or usb cord. They use flat sheets on the bottom so the sheets kept slipping off. Maybe the hotel will invest in fitted sheets someday. All in all it was fairly good. Have no problems staying here again.

Stayed: April 2018, travelled as a couple
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraOlomouc, Manažer komunikace s hosty at Hotel Flora, responded to this reviewResponded 8 August 2018

Dear Tom M, thank you for choosing Hotel Flora and your feedback on our services. We are very sorry that we haven´t fully met your expectations. I can assure you your comment will help us improve our services. We are looking forward to welcome you again in our hotel in the future. Hotel Flora Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017

This hotel can best be described as average. We parked our cars just in front of the hotel, assuming the carpark belonged to it. However, we were met by an obnoxious blond lady who started yelling at us in Czech. Also be prepared to wait at the check-in desk. The staff could be described as indifferent.
Actually, the carpark turned out to be at the back and it was free. That and the location are good points.

Room Tip: Do not park in front of the hotel.
  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Iliyan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraOlomouc, Manažer komunikace s hosty at Hotel Flora, responded to this reviewResponded 6 August 2017

Dear Iliyan I, thank you for choosing Hotel Flora and your kind feedback on our services. It is nice to hear that you appriciated our great location near city centre. We are very sorry that we haven´t fully met your expectations. Reviews from our guests help us to improve our servise constantly. We hope to see you again in the future. Team Hotel Flora

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Reviewed 11 July 2017 via mobile

The hotel is close to the center and there is a good park very near. The room I stayed was not very good but it was modarate. We had some communication problems with the staff at the reception but the person who was responsible for the restaurant was very helpful and they prepared what we want to eat for dinner. The hotel was not perfect but it was good enough.

Stayed: August 2016, travelled on business
Thank Lale G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraOlomouc, Manažer komunikace s hosty at Hotel Flora, responded to this reviewResponded 27 July 2017

Dear Lale G, thank you for choosing hotel Flora for your stay and for your great feedback on our services. We are very happy to hear that you enjoyed your stay with us and for your recommendation. We are looking forward to welcoming you back in our hotel in the near future. Hotel Flora team

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Reviewed 27 June 2017 via mobile

I had a pleasant stay. For me the only thing missing would be air conditioning and a wider variety in the breakfast, but everything else was great. Nice room, good beds, the bathroom is a good size. It was clean and nice.

Stayed: June 2017, travelled on business
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FloraOlomouc, Manažer komunikace s hosty at Hotel Flora, responded to this reviewResponded 11 July 2017

Dear Laura C, thank you for choosing Hotel Flora and your feedback on our services. We are very happy to hear that you enjoyed your stay with us and for your recommendation. We are very sorry that we haven´t fully met your expectations. Reviews from our guests help us to improve our service constantly. We are looking forward to welcoming you in our hotel again in the future. Team Hotel Flora

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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