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“Very good but missing a bit” 4 of 5 bubbles
Review of NH Collection Olomouc Congress

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NH Collection Olomouc Congress
Ranked #1 of 15 Hotels in Olomouc
Certificate of Excellence
Prague
Level Contributor
75 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Very good but missing a bit”
4 of 5 bubbles Reviewed 16 March 2012

The hotel is spotlessly clean and well established. The staff well trained, helpful and nice, they do their best to make you feel welcome. We paid extra to stay on the executive floor which included access to the nearby leisure center.

Rooms are comfortable but relatively small even on the executive floor. The executive floor snack are old and not replaced very often.

Breakfast ii fine but kid of poor for the quality of the hotel. For example butter was gone by 9:15 AM and could not be replaced.

Hotel restaurant was excellent with very good prices.

Definitely one of the best hotel in the city but still misses a bit to be get all 5 points from me.

  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank milan_czech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tesina, General Manager at NH Collection Olomouc Congress, responded to this review, 10 May 2012
Dear Milan,

thank you very much for your review, we really apprecite your points of view regarding our hotel and service. We are very sorry for the breakfast, definitely it is not a standard at the hotel and we will check the quality of the brekast and items replacement. Hope you will come back to our hotel.

Petr Nespurek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

453 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Brighton, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 20 January 2012

I've just recently been here for a break and have had a fantastic time. I was made to feel very welcome by the friendly staff which go out of their way to help you. It makes a change to go some where which is off the beaten track. (eg, Prague) It has some fantastic churches even if they are not your normal points of interest they are so breath taking you won't be able to resist going in to have a look. Also the clock in the main square is sooo worth sitting by and watching. Sound weird!! You'd understand if you go and have a look. AMAZING is just an understatement. Breakfast at this hotel is extremely good. They will cook you what ever you like. Ask for an omelette, and you will laugh at what you get. Again, i will not go into detail because it is sooo worth waiting to see what turns up. I will be amazed if you don't giggle to yourself. One last thing, if you go in jan as i had, take the biggest jumpers you have. It gets extremely cold, but very invigorating if you like to go for walks. There are some amazing parks and walks to go on.

Room Tip: All rooms have amazing views. I stayed in 515. The views from this particular window where fantastic...
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SHAZ032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
64 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 16 December 2011

Nice modern hotel near the historic center offers quality services. Reception and restaurant staff are very pleasant and helpful. Nicely furnished, comfortable rooms with excellent clarity. Breakfast was with good choice (only the coffee :( ...) . We had small problems with the reservation department, but conference center services are not perfect (unmarked rent premises, lack of flip chart paper, problems with unlocking and absolute absence of a responsible employee for time of rent). The fundamental mistake, however, is missing designation on the internet and in all promotional materials that all wellness services (swimming pool, sauna, etc.) are a FEE! Serious hotel can not ignore this fact, because it cheats its clients.

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank metropolisPRG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tesina, General Manager at NH Collection Olomouc Congress, responded to this review, 10 May 2012
Dear Guest,

thank you for your review. We are very happy that you were satisfied at our hotel. Regarding the wellness issue, as you might know, the hotel does not have any indoor wellness activities, but the hotel is connected directly with Omega Sport and Health centre by a tunnel. All the activities in this one are for a fee what is clearly mentioned on the hotel website www.nh-olomouc.cz and the reception inform all the guest on this.

Petr Nespurek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton
Level Contributor
7 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 9 December 2011

I have ben travelling to Omolouc in the Czech Republic on business for a number of years. Recently i have been staying at the NH Congress Hotel (new a year or so ago) and have to say this an excellent hotel and very friendly with wonderful staff. The hotel is equally good for business and plesasure and well placed for this wonderful town which is like a mini Prague without the crowds.

I will be staying again

Room Tip: All rooms are spacious, and you can up-grade but have not found this neccessary
See more room tips
  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sherpa_SBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague
Level Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 24 October 2011

This is a good modern business hotel. Good bathrooms, sufficient room size, everything very clean, nice staff etc. Front rooms are noisy, ask for a room at the back. Truly awful breakfast though, undrinkable coffee, low quality food.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RainerMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tesina, General Manager at NH Collection Olomouc Congress, responded to this review, 11 May 2012
Dear guest,
thank you for the review. We are very sorry for any inconvenience that our hotel service might have caused you. We are still working on the service improvement and any feedback is very useful for us. I can assure you that next time you come to our hotel you won´t regret the choice of the hotel and all receive service will result perfect for you.

Petr Nespurek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about NH Collection Olomouc Congress

Property: NH Collection Olomouc Congress
Address: Legionarska 1311/21 | Lazce, Olomouc 779 00, Czech Republic (Formerly NH Olomouc Congress)
Phone Number:
Region: Czech Republic > Moravia > Olomouc Region > Olomouc
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 15 Hotels in Olomouc
Price Range (Based on Average Rates): €
Hotel Class:4.5 star — NH Collection Olomouc Congress 4.5*
Number of rooms: 137
Official Description (provided by the hotel):
Located just a short walk from the city center, the modern and stylish atmosphere of NH Collection Olomouc Congress makes it a unique projectin the Czech Republic. Hotel counts on 137 rooms and a conference facilities up to 1200 pax. ... more   less 
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