We had a very comfortable and pleasant stay at Pachtuv which is a charming boutique hotel that's very well located and has an intimate and welcoming feel.
We asked to be picked up at the airport and we were happy to be chauffered in the hotel's Mercedes for 30€. We had pre-paid for a suite overlooking Charles Bridge and the Prague Castle. We felt very comfortable with the spacious room (55 m2) that was nicely decorated with a small kitchen and a TV room with a sofa, coffeetable and 2 armchairs.
Luxurious amenities: the complimentary espresso capsules, the free wi-fi and L'Occitane products. Excellent room service, it was the best club sandwich we had and we ordered it twice!
But most of all we loved the hotel's service. Such a patient and professional staff, they really go the extra mile to cater to your every whim!
At the check-out we had a small disagreement about the 10% fee they charged to book the tours. Although we later realized that it was written in the vouchers, we didn't pay attention when we signed those and they didn't mention it to us. Even so, they wanted to please us so they dropped the fee! Thank you so much for making our visit to Prague so delightful!
Highly recommend this hotel!!!
- Official Description (provided by the hotel):
- Smetana Hotel (formerly Pachtuv Palace) is located in a prime location in the heart of the city and is closely linked with great names of the music world like Wolfgang Amadeus Mozart, ancient and contemporary celebrities. Steps away from Charles Bridge, within easy walking distance to all major landmarks of the Prague. Pachtuv Palace provides an average room size of 65 sqm, fantastic views, air-conditioning, kitchenettes, free internet, fitness room, in-room massages and more. ... more less
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- Also Known As:
- Mamaison Pachtuv Palace Prague
- Mamaison Pachtuv Palace Hotel Prague