I was staying here with my parents as part of a " Euro trip" after visiting Vienna. We took the train there and arrived to Prague late at night. At the rail station there were taxi's waiting. A friendly man came up and offered us a ride to the Hotel. Not knowing anything about the city, we went with it. He charged us about $ 30 EUROS for a 10 min drive. Once we got to know the area better, we knew we were screwed over by this man, so watch out and do your homework. BACK to the Hotel: Hotel looks nice, lobby is huge, has a glass elevator in the middle that goes up 4 stories ( you can tell this was an housing complex before, the way it is built is very similar to old housing units in Budapest ). Breakfast was pretty full, not as big of a variety as AM Parkring in Vienna, no champagne for sure, but it was decent. Only thing is, the restaurant in the basement so it has no windows, just a little Cave-like to my taste , but really no complaints. One complaint that I do have was our rooms. Since we arrived late, we got the worst rooms in the " attic", with slanted ceilings, my dad hit his head once trying to get to the other side of their queen bed. The windows were on the ceiling had to use a pole to open them and we were unable to look outside, which was a HUGE disappointment. My room was so small, had a small skylight window on the ceiling as well, no way to look out, soI went to complain. I understand that first comes first serve, but the rooms looked nothing like the hotel's website. Also I notified them the day before that we WERE COMING but coming late. So it is not an excuse to say that they did not know if we showed up or not. When I asked if they had someone checking out the next day so at least my parents can have a nicer room ( they are older and this was the trip of their lifetime), I got a young girl at the desk, who was kind of rude. Just did not seem to be taking my request seriously and told me to talk to the manager, who was not available etc etc. She said come back the next morning and she can not tell me if anyone is checking out ( WHY NOT???).
Since we only had 3 days, I did not want to spend too much time on this , but I did go back down there the next morning. Got a young guy who was equally rude, so I just gave up.
.I would go back but I would make sure that I do not get the leftover attic space. Service is NOT like in Austria, but beng born in Hungary, I am used to the " FORMER Eastern Block Mentality".
FOR Location wise its a great place. Close to the clock. Close to the Plaza. 10 min walk to the bridge. The elevator is a plus. Many hotels do not have it. If you travel with older companions, make sure you have an elevator in the hotel of your choice. I would give the "ROOMS" below a one star, but I have not seen the other rooms, so I give it a 3*.
- Official Description (provided by the hotel):
- Located in the very heart of historic Prague at The Little Square (Male namesti), Hotel Rott is just a few steps from the famous Old Town Square and Old Town Astronomical Clock.Hotel Rott is on four floors, consisting of two buildings and offers 94 rooms, meeting facilities, café and a restaurant.One of the buildings proudly displays beautiful frescoes inspired by Mikolas Ales paintings.Our hotel provides the perfect starting point for all business and sightseeing locations in the city. ... more less
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