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Gillian C
Greater London, United Kingdom

Great hotel and great breakfast

Review of Hotel Josef
5.0 of 5 bubblesReviewed 7 Jul 2019
This hotel is really nice and has very helpful staff. Impressive reception area, clean and comfortable bedrooms with a free gift on arrival of sweets, fruit or a bottle of wine. Contents of mini-bar on arrival were free (although only non-alcoholic drinks of water, orange juice etc) were in it. If you wanted to top up the contents of the mini-bar you would then have to pay. One of the best breakfasts we have ever had. All the usual cold and warm buffet food (baked beans, scrambled eggs, streaky bacon, hotdog sausages, tomatoes, mixed vegetables) which was plentiful and diverse. But could also choose from a menu of hot food; eggs florentine, eggs royal, omelettes (ham, cheese, mushrooms), fried eggs, poached eggs,pancakes, waffles, porridge. All cooked to order. Staff were
friendly and helpful. Free papers available in different languages. Location was really good as well with everything within walking distance. Would definitely stay here again.
Date of stay: July 2019
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HotelJosef, Manažer komunikace s hosty at Hotel Josef, responded to this review
Responded 27 Jul 2019
Dear Gillian C,

We truly appreciate the delightful feedback - I am content that Hotel Josef is one of your favourite places to stay in!

Our breakfast truly does stand out with its exceptional fresh meals, variety of drinks, the unlimited buffet, à la carte menu and last but not least, our bakery. Our guests can watch as our restaurant team prepares all the lovely baked goods.

Additionally, I am happy that you have found our team to be very hospitable and friendly. We very much like to ensure that our guests are always having a great time with us.

Thank you once again and hope to welcome you in the near future.

Best wishes,

Aneta Tereza Strnadova

Guest Relations
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 27 June 2019

My mom and I absolutely loved everything about this hotel. The room was spacious and comfortable, the breakfast was delicious and the staff would always go above and beyond to fulfill any request! They also seemed genuinely interested in talking to us and learning about our lives and where we come from. When I go back to Prague, I will definitely stay in this hotel again.

Date of stay: June 2019
Trip type: Travelled with family
2  Thank Cami G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelJosef, Manažer komunikace s hosty at Hotel Josef, responded to this reviewResponded 29 June 2019

Dear Cami G,

Such delightful words - thank you very much for such a personal note. I, along with the rest of the Josef Team, are happy to ensure that our guests have the best atmosphere and comfort during their stay.

It has our pleasure to host you here at Hotel Josef and I am truly happy we had a chance to get know you and your mom.

We all hope to welcome you back again soon.

With Love

Aneta Tereza Strnadova

Guest Realtions

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2019

From reservation (concierge contact) to check in, from breakfast to bar ....... perfect service! This staff is genuine friendly! Even a communication mistake regarding a booked tour, was perfectly solved! Nothing but respect and definitely thé hotel to stay when you visit Prague. It's situated in Old Town in a nice quiet street, about 5 to 10 minutes to Charles Bridge.
Kudos to the staff of Josef Hotel

Room tip: Reguest a room facing their terrace, nice and quiet!
Date of stay: June 2019
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank EWijnhoud
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelJosef, Manažer komunikace s hosty at Hotel Josef, responded to this reviewResponded 28 June 2019

Dear Mr. EWinjnhoud,

Thank you for the wonderful review - it is the Josef Team's pleasure to provide only the best service. With the help of our convenient location, our guest can very easily explore Prague's downtown along with its beautiful sights. And a personalized customer service definitely creates a comfortable and enjoyable atmosphere.

I hope that we can host you in the nearest future and provide yet another pleasant stay.

Best regards,

Aneta Tereza Strnadova

Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2019

Delightfully modern, trendy, boutique hotel just short walk from Prague's beautiful Old Town Square. The room was comfy -- nice sitting area, good bed, nice pillows -- and the bathroom was compact but adequate; nice shower. The staff were friendly, had good suggestions for restaurants, and helpful. Breakfast was spectacular. This proved to be the perfect place for us to stay.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank Elaine O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelJosef, Manažer komunikace s hosty at Hotel Josef, responded to this reviewResponded 28 June 2019

Dear Mousebooks,

Thank you for taking your time to review Hotel Josef - I am delighted to know that you have had a comfortable stay with us. Our Josef Team is always eager to assist our guests with the requests - let it be regarding the stay or reserving a restaurant.

Our convenient and central location does indeed give an easy access to most of the main attractions. We pay a lot of attention to our breakfast options as well, as it is very important for us to make sure our guests start off the day in a right and energetic way.

Hopefully, we can welcome you back for many visits to come in the future.

Best regards,

Aneta Tereza Strnadova

Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2019

... is what the front desk employee promised me when I checked in. I haven't tried every breakfast in Prague but the Josef's is definitely a contender. it's all made even more pleasant by an unfailingly cheerful staff.
This is really a very nice hotel and ideally located. My room was small but very well appointed, very quiet except for some bizarre noises that sounded like someone pruning bushes for half an hour at 4:30 in the morning on the property across from the hotel.
I would definitely stay there again.

Date of stay: June 2019
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank imforestgirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelJosef, Manažer komunikace s hosty at Hotel Josef, responded to this reviewResponded 28 June 2019

Dear Imforestgirl,

Thank you for your wonderful review!

It is true that hotel Josef has a very convenient location and is only a few minutes away from lots of the main attractions. I am glad to see that you have enjoyed your time with us and felt comfortable during your stay.

In order to cater the guests of all tastes, we have added the healthy corner at our breakfast restaurant for those who refrain from the delicious Josef Bakery items and prefer a healthier start of the day.

I sincerely hope that we will welcome you back in the nearest future.

Kind regards,

Aneta Tereza Strnadova

Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2019

This was our first stop after arriving from New York City. What a pleasant surprise to realize we were in the heart of the city and could walk to most everything Prague had to offer in 10+ minutes.
We were tired after the long plane flight and the staff could not have been nicer. Even though we got there around 1PM we were immediately shown to our room. We did not have to wait for a 4PM check in as is customary at many hotel.
The rooms were of a very adequate size, with plenty of closet space, a safe, and a nice size bathroom.
All in all I would book this hotel if ever in Prague again.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank DrDJPS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelJosef, Guest Relations Manager at Hotel Josef, responded to this reviewResponded 24 June 2019

Dear DrDJPS,

Thank you very much for the lovely feedback and for recommending Hotel Josef to other travelers!

Our location truly is quiet and unique while being very central at the same time. Our guests have easy access to most of Prague's main and interesting places such as the restaurants, bars and sightseeing.

We completely understand that after a long time of travelling, our guests always value a relaxing time. That is why we work hard with the Housekeeping department to prepare our rooms early, while maintaining their highest qualities.

I am also content to know that you found our high quality rooms to be comfortable and spacious. We look forward to you next visit to Prague so we can welcome you back.

Best regards,

Aneta Tereza Strnadova

Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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