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1,572
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All reviews jewish quarter great location zlata praha old town square charles bridge rooftop restaurant the club lounge river cruise pillow menu bit dated within walking distance breakfast buffet top floor astronomical clock the main square very nice hotel beautiful city
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Reviewed 4 weeks ago

We love this hotel. Our room looks out to the Vltava River. We are a ten minutes walk to the Old Town Plaza. This hotel provides each room with a free phone for navigating your way and making free local and international calls! We ordered room service breakfast. One order of their delicious eggs benedict was plenty for both of us.

  • Stayed: October 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Steve N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

A beautiful hotel with lovely views from the upstairs restaurant. We were greeted with a drink in the bar and an upgrade. The service provided by the staff was superb and attentive. The room was beautifully appointed, very comfy with a range of pillow options and a well stocked mini bar. The only downside was breakfast- we went the first morning but decided not to return, this is a very large hotel with a lot of groups which made the breakfast room overcrowded, we had to line up for about 20 minutes to be seated. This is obviously a regular occurrence because they have staff with a large coffee machine serving tea and coffee whilst you wait in line. There is a nice little bakery (Manssons) across the road, I recommend as an alternative.

Stayed: October 2018, travelled as a couple
Thank 142amandan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert R, General Manager at InterContinental Prague, responded to this reviewResponded 4 weeks ago

Dear Amanda N,
thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Petr Vodicka
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

very nice hotel located in an easy walking area to explore the Jewish Quarter. Nice clean rooms, but not easy to get a good air flow at night. Friendly staff. Excellent breakfast buffet with just about anything you would want.

Stayed: October 2018, travelled as a couple
Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Room service staff try given the cooks in there can't.

Forget the room service. We ordered a bottle of white wine, Chicken Cesar Salad, Kids Spaghetti and Premium Beef burger. We returned all except the wine. It was awful.

5 star hotel! Not this one. 2 star.

The rooms are 15+ years old and desperately need a refurb.

Eat across the road at the Italian place Pepenero or bring back take away like we did.

Stayed: October 2018, travelled with family
Thank Lance5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert R, General Manager at InterContinental Prague, responded to this reviewResponded 3 weeks ago

Dear Lance5,
thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. According to my information the whole bill has been immediately cancelled during you stay and we do hope that the small gift, which we left in the room, partly compensated this kind of experience. We will share your feedback with our colleagues and certainly make the necessary steps and actions to avoid any similar scenarios occur in the future. We hope you choose to stay with us again, so we can show you our true level of service.
Sincerely,
Robert Rudge
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We spent two nights here and thoroughly enjoyed our stay. Our room was well appointed, spotlessly clean with a fabulous view of the river and the city. The staff were very professional and were warm and accommodating. We were part of a large group of over 100 people and we were all checked in within 10 minutes. As a retired hotel president, I was amazed by their efficiency. The same quality of service was true in their restaurant and with their bell staff and concierge desk.

The location is perfect and a short walk to all of the major sights. This is the hotel we will stay at the next time we are in Prague. My compliments to the management and staff!

Stayed: September 2018
Thank baymontsvp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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