We have been back an eventful week.
But it would be remiss of us not to say thank you to you and
Prague-Stay for the lovely time in Prague. Your accommodation was
amazing – convenient, clean, beautiful. In fact we have never stayed
in such an unusual apartment before.
Please take it that we will tell [and show with our many pictures]
everybody about Prague and Prague-Stay.
I specifically booked the 2 bedroom vault apartment for my brother and I because of the layout and the fact that each room had an en suite bathroom. Upon arrival we were given a key to the attic apartment (vault apartment was ground floor). The agent from Prague Stay arrived and initially seemed confused when we said the apartment was not what we booked. Luckily my brother brought up the internet and showed the pictures from the reservation confirmation. We were given a 15% discount because of the swap (apparently the apartment we rented was occupied by a guest that stayed over his/her original reservation). I would have rather paid full price and stayed in what we originally booked because the alternative had a very strange and uncomfortable layout for our purposes. The location however could not have been better. Everything was within easy walking distance and surprisingly the apartment was very quiet for being in the heart of old town.
We had booked an airport transfer through Prague Stay because our flight left at 6:50 am and I didn't want to have to deal with flagging down a taxi. We went down five minutes before the car was scheduled to arrive, waiting right outside the apartment door. Fifteen minutes later, still no car, my brother and I hoofed it to the nearest taxi stand (that we knew of) hoping there would be taxis waiting. Luckily we were able to flag one down though I had to quickly grab cash from an atm. I wrote Prague Stay requesting a refund and apparently the driver had car trouble but we had already left by the time they informed the apartment front desk. Well, we were just right outside and the driver should have had my cell number. In any case, Prague Stay swiftly refunded the car cost so all in all, it was fair in the end. I do plan to visit Prague again, but I would hesitate to go with Prague Stay because I choose certain apartments for a reason. If you're flexible though, again, the location could not be better for a tourist stay.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Friends getaway||Large groups|
Great service, 1st time I've used this and everything worked out perfectly. It was RIGHT in the center of downtown old-town by the big square, and was very clean and large with 3 big bedrooms, 2 baths, and big kitchen/living room, and even a patio! Free wifi internet, TV, and the staff were very friendly and easy to work with.