Dear Alex,
thank you for your time to share your review with us, even though you were not satisfied with offered services. Let me write few words of explanation.
First of all - although our lobby was undergoing reconstruction, there still was about 20 seating places in the hallway with nice view to our green terrace with comfortable chairs and tables available and often used by our guests. Information about reconstruction of lobby and restaurant were available on our website and all other channels long time prior the reconstruction, so it should have been no surprise to anyone. Prices of accommodation were also reduced accordingly.
You came to our front desk asking for private space to use it about one hour or more to talk to your students at the same evening. We do not have any such space available without prior preparation. You note that there is a "empty breakfast room". Well, the breakfast room is not empty. It is prepared for breakfast for next day, cleaned and set. If anybody would like to use it, we have to get (and pay) a cleaner to clean and re-set the restaurant again after. Apart from this, there were also reconstruction works going at the restaurant entrance during the afternoon and evening that would need to be postponed, in case you would use the restaurant. Of course that all this can be easily arranged, but obviously it brings complications to our run and therefore we asked a rent for 1 hour of use of 100 EUR. I do not find it unreasonable and I am sorry, you do.
Generally said, we are not "group hotel". We work hard to provide all our guests individual services, take utmost care of their comfort and their needs, simply making them "feel like home".
Anyway, I hope the rest of your stay was enjoyable and you may choose our property next time when you travel like an individual traveler.
With best regards,
Tereza Vydrova