I am very disappointed in the Sheraton's unwillingness to work with me on changing my reservation date. As a Platinum SPG member, I was unable to get refunded for a cancelled reservation - even escalated through ambassador service. First time in my career I have mixed up a reservation date and while it was not the fault of the hotels, I am very surprised that the hotel was unable to work with me on changing the date without penalty.
- Official Description (provided by the hotel):
- Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Travel Republic (UK), LateRooms, 5viajes2012 S.L. and HotelQuickly so you can book your Sheraton Prague Charles Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Prague