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“Good hotel on a general level” 4 of 5 bubbles
Review of Grandhotel Pupp

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Grandhotel Pupp
Ranked #4 of 93 Hotels in Karlovy Vary
Certificate of Excellence
Helsinki, Finland
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Good hotel on a general level”
4 of 5 bubbles Reviewed 17 February 2012

We stayed in the hotel two nights in February. The hotel is big, we had our room in "deluxe wing" and had a junior suite. It was a good, clean room, bed was comfortable. I've had better pillows - but much worse as well so ok. TV was only in the living room, not in the bedroom - and as we seldom just sit and watch TV, we'd have been pleased to have TV in the bedroom - we often watch it a few minutes before to go to sleep. It really did not bother us much but it was quite different than in most hotels.

The bathroom was big enough and very clean.

Breakfast was variable and was served in the Mirror Hall. Coffee could have been warmer.

We had nice moments in Cafe Pupp - ate some cakes and some sandwiches etc. Only one evening did we have a dinner in the restaurant. It was a 3-course menu and we had a nice table by the window. However, we asked the meat as medium but both portions (for me and my husband) were too well done! Otherwise the dinner was ok.

It was low season, so we received good service. We used the spa and went to massage - both were relaxing and nice.

Karlovy Vary itself is a small city, nice and pittoresque. As it was very cold we did not want to walk and go around much and therefore we stayed quite a lot at the hotel.

At our request the hotel had arranged transportations from and to the hotel and the drivers were very kind and service-minded.

It was a good short vacation, nice to see the place and the hotel. If you drive by, why not to visit it.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank traveller391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Curitiba
Level Contributor
140 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

This hotel is divided into two wings. We have stayed at the "deluxe one". The place is quite classic and the social areas (restaurant, bar,etc) are amazing. A James Bond film has been filmed here. A very special place to stay! From here you can walk to the thermal places and enjoy a stroll in town. Compared to other hotels that we saw, this one must be the best one!

  • Stayed May 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BibianaCWB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandnes, Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 January 2012

Prepaid two rooms for 5 nights plus New Years Eve arrangement. Upon checkout I was presented with a bill for almost 1.000 USD. After printing 4 bills involving 4-5 managers and assistents, they finally produced a bill that was acceptable, food and drinks charged to the room. They took 40 minutes, making us almost miss our plane. No apologies or excuses.

Rooms dated and not very appealing. No A/C. Door to corridor does not block noise. Breakfast OK for a 4 -star hotel, but why are the plates so small? Maybe they don't want us to eat much?
Bechers Bar good restaurant, but forget the Cafe.

Overprized hotel with totally incompetent staff in reception. I would rate this a 3-star hotel.

Room Tip: Make sure you get a spacious room, or else you have only a bed and a desk.
See more room tips
  • Stayed December 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 1 January 2012

Our room had a lovely view and was clean. It's a bit sad there was no bath in my room however the bathroom was modern and a good size. The weather was poor when we stayed there, however we could have a wonderful evening in the hotel. The lounge had beautiful piano music, this piano music carried through to the restaurant (Mirror room). The restaurant was a little bit pricey and a bit slow (service was good) but we enjoyed the comfortable atmosphere and the food. After dinner we decided to go to the modern British style pub downstairs. They had a lovely pop music band and I loved it there as well. We could take the breakfast in the beautiful mirror room and it was excellent. I felt like I was staying in a chateau in a fairy tale town.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MAEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leusden-Utrecht
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 22 November 2011

Since many year my favorite hotel in Karlovy Vary. Best location and fine staff. Love the valet parking and how they remember your name and their personal interest in guests in general.
It is a bit confusing, Pupp de Luxe and First Class, de Luxe is the building on the right side and First Class the building on the left side. First class is also fine but not so luxury as 5 star de Luxe. At the Luxe a large staff is available to take care about guests welfare and they realy care! Food is great, and Becher Bar is a place to visit, although sometimes not so crowded.
Rates for rooms are high and sometimes a great deal on room rate can be achieved.
For Pupp has become a sort of coming home over the last years and I hope many visits are there to follow. And yes, although interior seems te be a bit outdated, this belongs to the grandeur style of the hotel to my opinion.

  • Stayed October 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marcel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grandhotel Pupp

Property: Grandhotel Pupp
Address: Mirove namesti 316/2, Karlovy Vary 360 01, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Karlovy Vary
#1 Casino Hotel in Karlovy Vary
#4 Luxury Hotel in Karlovy Vary
#4 Spa Hotel in Karlovy Vary
#13 Family Hotel in Karlovy Vary
#14 Romantic Hotel in Karlovy Vary
Price Range (Based on Average Rates): €€
Hotel Class:5 star — Grandhotel Pupp 5*
Number of rooms: 228
Official Description (provided by the hotel):
Located in the picturesque spa town of Karlovy Vary in the Czech Republic, the Grandhotel Pupp is one of Europe's most famous historical hotels. Talking about its history would take a while, because it dates back to 1701. In recent years the Grandhotel Pupp has hosted illustrious names from the movie world including Morgan Freeman, Gregory Peck, Sharon Stone, Robert Redford, John Malkovich, Antonio Banderas, Jude Law, John Travolta and Nikita Michalkov. Such stars have descended on the hotel especially for the Karlovy Vary International Film Festival each year at the beginning of July. As well as modern-day celebrities, the hotel has also attracted eminent historical figures from culture and the arts including German poet and philosopher Johann Wolfgang Goethe, composers Johann Sebastian Bach, Richard Wagner and Antonin Dvorak, violinist Nicolo Paganini, writer Franz Kafka and master of Art Nouveau Alfons Mucha. In two connected buildings, River Side and Park Side, the Grandhotel Pupp complex offers 228 rooms in the categories of Comfort, Superior, Superior Plus, Junior Suite, Premier Suite and Apartment. The ground floor of the hotel features restaurants, a cafe, bars, a boutique zone, a hairdressing salon and casino. Becher's Bar provides entertainment in the evening. The Grandhotel Pupp invites guests to the new Pupp Royal Spa wellness centre with pool and saunas. The complex includes a modern fitness centre as well as a private Royal Spa Suite with whirlpool, massage tables, sauna and a relaxation zone. The Pupp Royal Spa offers an extended range of treatments, from traditional procedures based on the natural bounty of Karlovy Vary and the region to modern massages and beauty treatments. Grandhotel Pupp - If you want a chance to see a star ... more   less 
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Also Known As:
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary

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