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All reviews el san juan meat market ocean villa pool party club brava gorgeous lobby gold member exceptional staff amazing vacation great music pool service wonderful stay major renovation pool area corner room fitness center small bathroom
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Reviewed 7 February 2018

Before Puerto rico was hit with the nasty Cat 8 storms, the 3 Night stay here was just fabulous, everything at this property is beautiful, well cared for, guests are appreciated and everything is top notch! It connects to a private beach just off the hotel so it's very convenient to get a taste of San Juan staying here. It's close to superstores and the city so you can go visit the forts so this was just an excellent central place to stay at!

  • Stayed: March 2017, travelled solo
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1  Thank Saywhuttt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2018 via mobile

Loved our stay at the el San Juan hotel. Everyone was friendly and lovely, we loved going to the gym every morning and hector was one of the sweetest at Gym, always ready to assist and make sure the guests are always happy. The view from the gym is great, the pools are nice and if you lay in the beach area they provide great service too. They have live music downstairs at night, cute little cafes, restaurant outside for breakfast is decent and overall our experience was great. You’d love staying here. Our experience was amazing.

Stayed: February 2018, travelled with family
Thank Missellen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2018

By far the best resort I have ever stayed at!! This place is amazing.The staff was very nice and the resort grounds are well kept. The room itself was awsome, I woke to a beach and ocean view. I will be returning!!

  • Stayed: January 2018, travelled on business
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Review collected in partnership with Curio – A Collection by Hilton
1  Thank tylerg906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this reviewResponded 17 March 2018

So we look forward to seeing you return!!

The El San Juan Hotel is now partially reopened offering accommodations and limited amenities to organizations focused on relief and rebuilding efforts across Puerto Rico. The resort will be completely reopened to welcome all guests as of ‪October 1, 2018‬ and is now taking reservations for this date and beyond. For inquires please contact us at ‪1-787-791-1000‬ or ‪sales@elsanjuanhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018

We have been coming to the El San Juan for several years. Frances at the front desk always goes above and beyond to make our visit the most memorable visit than the last.
Great location, beautiful beaches, great food/drinks.
We really miss the casino portion of the hotel with the new remodel.

Room Tip: Ask for Frances at the front desk
  • Stayed: June 2017, travelled as a couple
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Thank Candy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this reviewResponded 17 March 2018

Thank you for taking the time to talk about your visit and mentioning Frances - her dedication to the guest is definitely mentionable. hotel is in the midst of recovering from Hurricane Maria. We have now partially reopened our doors offering accommodations and limited amenities to organizations focused on relief and rebuilding efforts across Puerto Rico. The resort will be completely reopened to welcome all guests as of ‪October 1, 2018‬ and is now taking reservations for this date and beyond. For inquires please contact us at ‪1-787-791-1000‬ or ‪sales@elsanjuanhotel.com

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Reviewed 25 December 2017

This is a beautiful resort. Staff was so helpful and pleasing to help. The pools were immaculate and resort is right on the beach. The view on the beach is spectacular. Food was great and bar well stocked. A great experience all around

  • Stayed: October 2017, travelled on business
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Review collected in partnership with Curio – A Collection by Hilton
Thank NormH87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this reviewResponded 29 December 2017

Norm H.

Thank you for such a heart felt review. Staff is always looking for ways to taking care of our "extended family members" like yourself. We do look forward to your return visit so as to help create even more memorable experiences to talk about!

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