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“excellent service”

Wolfscastle Country hotel
Certificate of Excellence
Cuisines: British
Dining options: After-hours, Breakfast, Delivery, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Reviewed 2 October 2018

Absolutely fine food. Not the cheapest but definitely the best and the staff are some of the best trained, efficient and friendly of anywhere nearby. Great venue for functions but need to book early 'cos it's very popular. Sunday lunch is an experience - again not the cheapest but well worth the price. During the week the specials menu is worth an experience in new dishes. Each dinner is begun with focaccia and oil/balsamic and a restaurant choice sample from the menu foc

    • Value
    • Service
    • Food
Thank Carole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewStirl, Owner at Wolfscastle Country hotel, responded to this reviewResponded 4 October 2018

With 9 full time chefs creating dishes from fresh local produce, i take " not the cheapest but definitely the best" as a real compliment.
Thank you so much for posting this review.

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4 - 8 of 290 reviews

Reviewed 19 September 2018

We returned again for our wedding anniversary, staying 2 nights and once again we enjoyed our delicious dinners and breakfasts in the Brasserie. The staff are always welcoming and friendly. As we were there Sunday evening we benefitted from the £99 dinner, bed and breakfast rate - what amazing value!!!!
We made use of the spa facilities and the addition of the outside hot tub to relax in as the sun went down was a real treat!!!
Look forward to returning again soon.

1  Thank Hilary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewStirl, Owner at Wolfscastle Country hotel, responded to this reviewResponded 24 September 2018

We do this Sunday Deal - not every Sunday, so check, but yes its great value and thank you for posting this.
We look forward to your return.

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Reviewed 16 September 2018 via mobile

Food average; overcooked; small portions; large prices; sketchy service. A special occasion for a family birthday marred by all of the above. Will not be back.

Thank SandRKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewStirl, Owner at Wolfscastle Country hotel, responded to this reviewResponded 24 September 2018

Nothing of the above helps us.
We have had a summer of excellent comments, nothing was said to the staff or management, so nothing could have been corrected.
Our food is well priced with very satisfactory portions.
If you don't speak to us when you are here, what can we do?
So very unfair on an establishment that really cares.

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Reviewed 28 August 2018

We've stayed here on a number of occasions for family celebrations as well a short breaks. We're always happy to return. The Hotel is comfortable & welcoming. The food is very good. We like to eat in the Brasserie. It's very popular - so making a reservation is strongly recommended. Staff are very helpful and friendly. The Hotel has benefited from significant improvements over recent years with provision of the Brasserie, Banqueting Suite & Spa facilities. Housekeeping is generally good. The bathroom was clean but deep cleaning the shower in awkward to reach places from the inside should be done. There's no lift but staff will carry bags to your room.

Thank Pauline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewStirl, Owner at Wolfscastle Country hotel, responded to this reviewResponded 30 August 2018

Thank you so much for posting this positive review. we hope you will return yet again.

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Reviewed 18 August 2018

2nd time in 2 months to visit for one night with spa treatments plus dinner and breakfast, absolutely fab! Lovely welcome, fab treatments in the spa with the lovely Megan, and every morsel of food that we tried was simply gorgeous, both at dinner and at breakfast, sampling the vegetarian and full breakfast-what a wonderful team!

    • Value
    • Service
    • Food
Thank KIM T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewStirl, Owner at Wolfscastle Country hotel, responded to this reviewResponded 22 August 2018

Thank you so so much for this lovely review

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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