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“Perfect holiday in Cyprus, however...”
Review of Cyprotel Florida

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Cyprotel Florida
Ranked #79 of 102 Hotels in Ayia Napa
Reviewed 29 June 2016

The hotel has good location and nice food. However, the staff was unfriendly, except Andi(bartender from Romania) and a girl from Check Republic. Andi was absolutely professional, helpful and kind! On the day when we arrived the administrator didn't speak neither English nor Russian.
Despite this, holidays in Cyprus were perfect! :)

Room Tip: Rooms have nice view
See more room tips
  • Stayed: June 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank RGPR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DhCyprotels, Public Relations Manager at Cyprotel Florida, responded to this reviewResponded 21 June 2017

We would like to thank you for your recent stay to Cyprotel Faliraki.
It is a privilege when our customers dedicate some of their time to inform us about various incidents regarding positive or negative experiences during their accommodation with Cyprotels Hotels & Resorts.

Thank you again for your kind words on the food and staff. We take your comments i serious consideration as we always try to improve our services and make your accommodation memorable.


Best Regards,
Cyprotels Hotels & Resorts

E-Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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23 - 27 of 103 reviews

Reviewed 27 June 2016 via mobile

I shall start off to say that the only positive things about this hotel is number 1 its location and secondly the staff that were pleasant.
However, In all other respects the hotel was disappointing and definitely not a 4 star! The room was not very clean, our bathroom was broken, not clean (when we checked into the room they were dirty tissues around the bathroom sink) plus in serious need of a renovation. In addition the air condition in our room was not functioning properly - in the middle of the night we got up and switched it off as felt that we were breathing dust coming out from it. We ended up checking out 8am next morning as anxious to go away...Will not go back ...

Stayed: June 2016, travelled as a couple
2  Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DhCyprotels, Public Relations Manager at Cyprotel Florida, responded to this reviewResponded 12 June 2017

I am severely sorry for your experience. We understand no one should face these issues during their holiday. The hotel has received a renovation in the communal areas in addition to newly furnishing for the rooms this year. In addition to rectifying the issues, you faced such as with the air condition and cleanliness. We strive to bring our customers a better experience, therefore, your comments are always taken into account.

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Reviewed 6 June 2016

This is a lovely hotel very lovely location, Please don't look at the pictures that show a good Gym well it the worst gym ever its to old to use and the Jacuzzi did not work the children used this as a swimming pool,Its not a 3/4 star more like 2/3 A big thank you to all the staff for all there hard work they do. Keep Smiling.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank jcl0se
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DhCyprotels, Guest Relations Manager at Cyprotel Florida, responded to this reviewResponded 7 July 2017

We would like to thank you for your recent stay to Cyprotel Faliraki.

It is a privilege when our customers dedicate some of their time to inform us about various incidents regarding positive or negative experiences during their accommodation with Cyprotels Hotels & Resorts.

Thank you again for your kind words we always try to improve our services and make your accommodation memorable. We hope to have the pleasure of welcoming once again in the future!!

Best Regards,
Cyprotels Hotels & Resorts

E-Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2016 via mobile

Nice view ,close to the beach excellent food, helpful staff. Angry manager.... Dirty rooms all tho!! Special thanks for the entertainer girl Brigitta and for the bar man Andrei to make my holiday nicer without you guys would be boring!!! Thank you Brigitta and Andrei making me laughing everyday!!!

Stayed: May 2016, travelled solo
1  Thank Rose K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DhCyprotels, Guest Relations Manager at Cyprotel Florida, responded to this reviewResponded 7 July 2017

We would like to thank you for your recent stay to Cyprotel Faliraki.

It is a privilege when our customers dedicate some of their time to inform us about various incidents regarding positive or negative experiences during their accommodation with Cyprotels Hotels & Resorts.

Thank you again for your kind words we always try to improve our services and make your accommodation memorable. We hope to have the pleasure of welcoming once again in the future!!

Best Regards,
Cyprotels Hotels & Resorts

E-Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2016

Took my family for a quick vacation and decided to stay at Cyprotel Florida after several friends recommended it to us due to its value for money, great care and facilities to children and cleanliness. Our first surprise once we arrived and been greeted by very friendly and smiling staff was that we got upgraded to a bigger room, sea view, with free breakfast offer!
The kids had a great time, food was excellent and hotel location was just perfect and extremely near the main city centre.
Me and my wife have already booked another trip back during the summer holiday once the kids finish their school, one full week in this hotel is equivelent to staying in paradise for me and the kids.
Thank you Cyprotel for the great service.

  • Stayed: April 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
6  Thank bhammoudeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DhCyprotels, Guest Relations Manager at Cyprotel Florida, responded to this reviewResponded 7 July 2017

We would like to thank you for your recent stay to Cyprotel Faliraki.

It is a privilege when our customers dedicate some of their time to inform us about various incidents regarding positive or negative experiences during their accommodation with Cyprotels Hotels & Resorts.

Thank you again for your kind words we always try to improve our services and make your accommodation memorable. We hope to have the pleasure of welcoming once again in the future!!

Best Regards,
Cyprotels Hotels & Resorts

E-Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cyprotel Florida

Address: Kryou Nerou 105, Ayia Napa 5330, Cyprus
Region: Cyprus > Famagusta District > Ayia Napa
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#25 On the Beach Hotel in Ayia Napa
#26 Luxury Hotel in Ayia Napa
Price Range: €78 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cyprotel Florida 4*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA, LoveHolidays, Stayforlong S.L., Travel Republic (UK), 5viajes2012 S.L. and HotelQuickly so you can book your Cyprotel Florida reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Luca Cypria Florida Ayia Napa
Florida Beach Ayia Napa
Cyprotel Florida Beach
Luca Cypria Florida Hotel

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