My husband and I stayed here for 3 nights for a get away/spa retreat. We took advantage of the Relaxation 2.0 package and extended the package an extra night:
"Early check in" from 11:00 clock in the morning
a cozy bathrobe and sauna towels are provided in the room for you
a day ticket for the sauna and spa oasis “Mediterana” (Germany's most beautiful sauna)
two nights including breakfast buffet
a 3-course romantic dinner in our restaurant "Waldstuben"
We chose the middle room price "romantic" and we were pleased with the room (#25) with a nice view of the Bensberg Castle. The large room was very comfortable and nicely appointed. The bathroom (tub with hand held shower though no standing room) and WC were seperate.
Breakfast each morning was very good and the dinner was excellent. It included a very nice serving of tender filet mignon among creative & tasty first and second courses.
The hotel itself felt like a well cared for upscale skiers lodge. It seems to be very well run with the family members intertwining their resposibilities in a comfortable friendly manner.
Reasons for 4 rating instead of 5:
"Cozy bathrobe & sauna towels "were not provided in room, but for an extra price in the lobby.
At dinner we were told that drinks were included, then received a bill for 50€ at check out.
Matress was too soft for both of us and bath ceiling was just too low.
We do recommend this hotel especially when the weather is warmer for a hike in the hills adjacent to the property.
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