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All reviews centrally located hotel reception staff was very friendly cumulus hotel cooler bedroom breakfast rooms
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Reviewed 16 March 2021

Although the decor is outdated, I am giving five stars to this centrally located hotel.

The hotel is an old Cumulus hotel and the room decor is from that era. However, the rooms are very practical. Cumulus did a good job with the practicality.

We booked a Superior Plus room that is like a Suite with a separate living room and bedroom. The only Superior Plus room is a very spacious corner room.

The breakfast was pleasantly calm and had a good selection of food.

The reception staff was very friendly.

Our stay had excellent value for 104 euros.

Date of stay: March 2021
    • Value
    • Rooms
    • Service
2  Thank Mikael F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 November 2020

Quiet and clean hotel, good breakfast. The waitress who served in the pub in the evening has the right attitude and service! The room would have had a nice weather with air conditioning cooler. Location in the city center good.

Date of stay: November 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Scandic Hotels
Thank Maps26590727029
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 February 2020 via mobile

Advantages :

-Hotel staff is great. They smile and helpful.
-Breakfast is perfect. Eggs (stated as free range) cheeses, breads, vegetables, etc.
- Location is close to the bus station (walking 10 minutes)
- Room space is good especially if have a baby.

Disadvantages

- Heating is a problem. First night it was cold. Then i talked w/ reception and she came to check and told me that radiator valve should be in position 3. Rest of days room was warmer but still not in comfort cooling.

- No kettle (water heater) in the room.

- No minibar at the room.

If there will be a second visit to Hameenlinna, i would definitely choice this hotel as long as they kept same (except heating)

Date of stay: February 2020
Trip type: Travelled with family
Thank skyhaver
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Merja Y, Duty manager at Scandic Hameenlinna City, responded to this reviewResponded 12 February 2020

Dear Gkhn T,

Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!

Best regards,
Merja Ylinen
Duty manager
Scandic Hämeenlinna City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2019

This is one of the hotels re-branded to Scandic after the merger. That's a pity! No Scandic feeling at all here. Dated rooms, no full selection of choices at breakfast, staff not attentive at all, even rude.

Nevertheless, everything worked in the room and it was quiet and bed quality decent.

Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank Konsta O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Merja Y, Duty manager at Scandic Hameenlinna City, responded to this reviewResponded 10 December 2019

Dear Konsta,
Thanks for staying with us and for your review. I'm sorry to hear you were dissapointed with our level of service. We strive to meet the Scandic level of attentiveness and service but it is a work in progress. I hope to see you again in our hotel.

Best regards,
Merja Ylinen
Duty manager
Scandic Hämeenlinna City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2019

Quite all right very centrally located hotel, would give it 3.5 stars if possible in Tripadvisor. Review based on a two night stay in September (background of spending 80+ nights per year in different hotels around the globe).

Location:
Well located in the immediate city center along the pedestrian zone. A walking distance to almost all the main sights, restaurants and bars Hameenlinna has to offer.

Easy access from/to E12 highway, distance to the railway station is a bit over 1km.

Room:
We got a basic room at 4th floor. The room was quite OK sized, not the biggest I’ve seen but certainly enough for us. Room had been renovated not too long ago, especially the bathroom has been completely renewed. Décor was quite simple, not traditional but not very modernistic either. Room had the normal equipment, such as LCD TV and minibar.

There were some signs of usage in the room, nothing major though.

Some sounds from the corridor and other rooms, nothing much from the street.

Etc:
Check-in & out was very efficient.

Breakfast had a rather large variety of both warm and cold offerings. So certainly enough to get the day started.

Would I return there?
Yes, why not. Though it was not really luxurious as such, there was nothing really wrong either

Date of stay: September 2019
    • Value
    • Rooms
    • Service
1  Thank dadsasdasd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Merja Y, Duty manager at Scandic Hameenlinna City, responded to this reviewResponded 4 October 2019

Hi dadsasdasd,

Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!

Best,
Merja
Scandic Hämeenlinna City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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